A2Dominion Housing Group Limited
60.7% of A2Dominion Housing Group tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. A2Dominion Housing Group tenants can swap homes with other social housing tenants through a mutual exchange, with A2Dominion Housing Group's permission.
Registered social landlord no. L4240. On this page: what their tenants say, how they handle complaints and how to swap your home.
Homes to swap from A2Dominion Housing Group Limited tenants
No A2Dominion Housing Group Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,317 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 298th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord publishes its own TSM report on its website.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, A2Dominion Housing Group Limited had 158 complaint determinations. 67% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 25 decisions about A2Dominion Housing Group Limited in its searchable archive.
-
Housing Association (202343567)
Partial Maladministration Mar 2026
Decision Case ID 202343567 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 13 March 2026 Background The resident had an ongoing dispute with her neighbou
-
Housing Association (202514723)
Partial Maladministration Jan 2026
Decision Case ID 202514723 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 January 2026 Background The resident lives with her 3 children in a 2-bed
-
ASB/Abuse/Nuisance (202446368)
No Maladministration Aug 2025
The complaint is about the landlord\u2019s handling of: A pet application. Antisocial behaviour (\u2018ASB\u2019) allegations against the resident and warnings it issued. A safeguarding referral to social services. Concerns regarding the re
-
Housing Association (202434827)
Severe Maladministration Jun 2025
The complaints are about the landlord\u2019s handling of the resident\u2019s: Reports of damp and mould in her property. Request for a property transfer.
-
Housing Association (202325555)
Partial Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Reports of antisocial behaviour (ASB). Concerns that the landlord changed her property to supported housing without consultation.
-
Housing Association (202336097)
Partial Maladministration Nov 2024
The complaint is about: the impact of repair issues on the resident and her daughter\u2019s health. the landlord\u2019s: response to reports of a leak in the property, handling of repairs and the resident\u2019s request to be decanted. resp
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "A2Dominion Housing Group Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of A2Dominion Housing Group?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing. A2Dominion Housing Group's website has their application form and rules.
Latest From @HomeExchangeGB
Home to swap: 2-bed maisonette in Newport. Looking to move to Cranleigh.
#Newport #Cranleigh #WaverleyBoroughCouncil