Landlord League Table
Housing associations and councils ranked by what their own tenants say.
Which Housing Association Has The Highest Tenant Satisfaction?
In England, the housing association with the highest overall tenant satisfaction is Sustain (UK) Ltd, where 97.5% of tenants said they were satisfied (2024/25 Tenant Satisfaction Measures). Among the large housing associations with 10,000 or more homes, Cross Keys Homes Limited scores highest at 91.6%. The highest-rated council landlord is Stockport Metropolitan Borough Council at 89.4%. In Scotland, Southside Housing Association Ltd has the highest overall satisfaction at 96.2%.
350Englandranked, 2024/25
102Scotlandranked, 2025/26
1,000+Homesto be ranked
Every year, social landlords ask their tenants how satisfied they are with the service they get. The regulators publish the results, along with each landlord's own records on repairs and complaints. This page puts those official figures side by side, so you can see how your landlord compares, or check the landlord of a home you're thinking of swapping into.
The table is ranked by overall tenant satisfaction. Click any column heading to re-sort it by repairs, complaints or Ombudsman findings instead. Every name opens the landlord's full profile.
Top 10 In England
- 1Sustain (UK) LtdHousing association · 1,684 homes97.5%
- 2Durham Aged Mineworkers' Homes AssociationHousing association · 1,759 homes94.2%
- 3Pickering and Ferens HomesHousing association · 1,453 homes92.5%
- 4Cross Keys Homes LimitedHousing association · 13,059 homes91.6%
- 5Livin Housing LimitedHousing association · 8,942 homes91%
- 6Housing 21Housing association · 21,697 homes89.8%
- 7Stockport Metropolitan Borough CouncilCouncil · 10,953 homes89.4%
- 8Oldham Metropolitan Borough CouncilCouncil · 2,083 homes89.2%
- 8Hilldale Housing Association LimitedHousing association · 1,064 homes89.2%
- 10Inclusion Housing Community Interest CompanyHousing association · 4,313 homes88.7%
Large Housing Associations
Highest rated with 10,000 or more homes. The number is the overall position in England.
- 4Cross Keys Homes LimitedHousing association · 13,059 homes91.6%
- 6Housing 21Housing association · 21,697 homes89.8%
- 17Anchor Hanover GroupHousing association · 37,419 homes86.1%
- 19LiveWest Homes LimitedHousing association · 38,229 homes85.9%
- 22One Vision Housing LimitedHousing association · 13,265 homes85.5%
Council Landlords
Highest rated councils that still own their homes.
- 7Stockport Metropolitan Borough CouncilCouncil · 10,953 homes89.4%
- 8Oldham Metropolitan Borough CouncilCouncil · 2,083 homes89.2%
- 18Bolsover District CouncilCouncil · 4,922 homes86%
- 24Derby City CouncilCouncil · 12,354 homes85%
- 26Gosport Borough CouncilCouncil · 3,061 homes84.9%
Top 5 In Scotland
- 1Southside Housing Association LtdHousing association · 2,255 homes96.2%
- 2Wheatley Homes East LimitedHousing association · 7,055 homes95.6%
- 3New Gorbals Housing Association LtdHousing association · 2,499 homes95.2%
- 4Whiteinch and Scotstoun Housing Association LtdHousing association · 1,314 homes95%
- 4Partick Housing Association LtdHousing association · 1,826 homes95%
England League Table 2024/25
| Landlord | Homes | Overall satisfaction | Repairs satisfaction | Listens and acts | Happy with complaint handling | Repairs on time | Complaints per 1,000 homes | Ombudsman findings against | Regulator grade |
|---|---|---|---|---|---|---|---|---|---|
| 1Sustain (UK) LtdHousing association · Midlands | 1,684 | 97.5% | 96.9% | 95.3% | 94.3% | 100% | 5.3 | – | – |
| 2Durham Aged Mineworkers' Homes AssociationHousing association · North | 1,759 | 94.2% | 94.7% | 85.1% | 61.8% | 83.2% | 6.3 | – | C2 |
| 3Pickering and Ferens HomesHousing association · North | 1,453 | 92.5% | 89.8% | 92.4% | 55.4% | 99.6% | 38.5 | – | C1 |
| 4Cross Keys Homes LimitedHousing association · South | 13,059 | 91.6% | 85.5% | 83.4% | 52.2% | 96.7% | 5.5 | – | C1 |
| 5Livin Housing LimitedHousing association · North | 8,942 | 91% | 88.9% | 82% | 55.4% | 86.3% | 16.6 | – | C1 |
| 6Housing 21Housing association · Mixed | 21,697 | 89.8% | 90.1% | 79% | 60.3% | 97.3% | 12.9 | – | C1 |
| 7Stockport Metropolitan Borough CouncilCouncil · North | 10,953 | 89.4% | 82.1% | 87.5% | 55.7% | 76.8% | 38.3 | – | C1 |
| 8Oldham Metropolitan Borough CouncilCouncil · North | 2,083 | 89.2% | 91.5% | 80.1% | 47.4% | 100% | 6.7 | – | C3 |
| 8Hilldale Housing Association LimitedHousing association · North | 1,064 | 89.2% | 82.4% | 84% | 66.4% | 99.2% | 33.8 | – | – |
| 10Inclusion Housing Community Interest CompanyHousing association · Mixed | 4,313 | 88.7% | 71.4% | 86.6% | 61.2% | 87.4% | 13 | – | – |
| 11Broadacres Housing Association LimitedHousing association · North | 6,893 | 87.4% | 85.5% | 78.7% | 36.1% | 69.4% | 47.1 | – | C1 |
| 12Selwood Housing Society LimitedHousing association · South | 7,153 | 86.8% | 84.4% | 75.1% | 55.3% | 85.2% | 56.2 | 42.9% | – |
| 13Cornerstone Housing LimitedHousing association · South | 1,411 | 86.7% | 88.2% | 73.3% | 58.9% | 92.6% | 62.6 | – | – |
| 14North Star Housing GroupHousing association · North | 3,971 | 86.4% | 79.6% | 79.4% | 56.2% | 92.2% | 43.8 | – | C1 |
| 15Community Gateway Association LimitedHousing association · North | 7,031 | 86.2% | 84.3% | 76.3% | 50% | 79.5% | 24 | 40% | C1 |
| 15Sage Homes RP LimitedHousing association · South | 9,279 | 86.2% | 82.5% | 78.6% | 46.7% | 75.7% | 21.5 | – | – |
| 17Anchor Hanover GroupHousing association · Mixed | 37,419 | 86.1% | 86.2% | 74.9% | 41.6% | 78.5% | 46 | 55% | C3 |
| 18Bolsover District CouncilCouncil · Midlands | 4,922 | 86% | 83.9% | 67.8% | 37.8% | 88.9% | 19 | – | C2 |
| 19Warrington Housing Association LimitedHousing association · North | 1,353 | 85.9% | 87.1% | 80.7% | 47.3% | 95.4% | 55.3 | – | C2 |
| 19LiveWest Homes LimitedHousing association · South | 38,229 | 85.9% | 82.2% | 75.8% | 43.2% | 77.1% | 47.8 | – | – |
| 21Black Country Housing Group LimitedHousing association · Midlands | 2,172 | 85.7% | 84.2% | 72.2% | 44.6% | 92.1% | 47.6 | – | – |
| 22BrunelcareHousing association · South | 1,128 | 85.5% | 90.4% | 68.9% | 56.6% | 85.6% | 54.3 | – | – |
| 22One Vision Housing LimitedHousing association · North | 13,265 | 85.5% | 80.8% | 77.8% | 36.6% | 87.5% | 49.9 | 48.4% | C1 |
| 24Derby City CouncilCouncil · Midlands | 12,354 | 85% | 83.4% | 73.5% | 43.3% | 85.9% | 51.8 | 50% | C1 |
| 24Framework Housing AssociationHousing association · Midlands | 1,179 | 85% | 81.9% | 82.2% | 67.4% | 81.5% | 90.2 | – | – |
| 26Cottsway Housing Association LimitedHousing association · South | 5,728 | 84.9% | 86.6% | 73.6% | 41.9% | 69.9% | 54.5 | – | – |
| 26Gosport Borough CouncilCouncil · South | 3,061 | 84.9% | 79.5% | 70% | 40.1% | 97.5% | 28.7 | – | C4 |
| 28B3 Living LimitedHousing association · South | 4,833 | 84.7% | 84% | 70.3% | 44.7% | 84% | 78.1 | – | C1 |
| 29Vico Homes LimitedHousing association · North | 32,299 | 84.6% | 87% | 71.6% | 43.9% | 94% | 11.5 | 63.6% | C1 |
| 30Shropshire CouncilCouncil · Midlands | 4,070 | 84.5% | 84.7% | 74.4% | 37.2% | 85.6% | 37.8 | – | – |
| 31North East Derbyshire District CouncilCouncil · Midlands | 7,500 | 84.4% | 85.4% | 74% | 43.7% | 97.4% | 11.5 | – | C1 |
| 32Arawak Walton Housing Association LimitedHousing association · North | 1,110 | 84.3% | 85% | 83.5% | 46.3% | 83.4% | 67 | – | C2 |
| 32New Forest District CouncilCouncil · South | 5,251 | 84.3% | 81.3% | 70.6% | 32.3% | 93.7% | 13 | – | – |
| 34Bromford Flagship LiveWest LimitedHousing association · South | 39,811 | 84.1% | 73.4% | 79% | 43.1% | 70.2% | 70.7 | 51% | – |
| 34Poplar Housing And Regeneration Community Association LimitedHousing association · London | 5,545 | 84.1% | 70.3% | 82.8% | 78.2% | 96.9% | 79.9 | 23.1% | C1 |
| 36Housing SolutionsHousing association · South | 5,752 | 84% | 87.4% | 77.3% | 64.2% | 65.5% | 37.6 | 53.6% | C1 |
| 36Raven Housing Trust LimitedHousing association · South | 6,274 | 84% | 83.7% | 75.9% | 54.6% | 80.9% | 113.3 | 65% | C1 |
| 36Weaver Vale Housing Trust LimitedHousing association · North | 6,592 | 84% | 81.5% | 77.5% | 45.1% | 68.4% | 30.6 | 41.7% | C1 |
| 39Arches Housing LimitedHousing association · North | 1,354 | 83.9% | 85% | 79.1% | 49.3% | 90.8% | 59.7 | – | – |
| 39The Pioneer Housing and Community Group LimitedHousing association · Midlands | 2,456 | 83.9% | 77.1% | 74% | 37.8% | 93.6% | 95 | – | – |
| 41Worthing Homes LimitedHousing association · South | 3,921 | 83.8% | 83.9% | 75.2% | 49.6% | 75% | 67.8 | – | C2 |
| 42Portsmouth City CouncilCouncil · South | 15,716 | 83.6% | 87.3% | 77.8% | 42.7% | 84.7% | 16.1 | 60% | C3 |
| 43Coastline Housing LimitedHousing association · South | 5,311 | 83.3% | 85.9% | 71.5% | 40% | 79.1% | 10.9 | – | C1 |
| 44Plymouth Community Homes LimitedHousing association · South | 14,740 | 83.2% | 85% | 73.5% | 46.9% | 80.7% | 42.6 | – | C2 |
| 45Fairhive Homes LimitedHousing association · South | 8,981 | 82.9% | 86.1% | 72.5% | 48% | 80.1% | 72.2 | 81.3% | – |
| 46Muir Group Housing Association LimitedHousing association · North | 5,728 | 82.8% | 78.3% | 73.8% | 46.5% | 75.8% | 143.8 | 55.6% | – |
| 47Eden Housing Association LimitedHousing association · North | 1,819 | 82.6% | 80% | 72% | 52.8% | 96.5% | 27.9 | – | – |
| 48Manningham Housing Association LimitedHousing association · North | 1,428 | 82.3% | 82.4% | 75.2% | 40.2% | 85.4% | 28.1 | – | – |
| 49Paradigm Housing Group LimitedHousing association · South | 12,790 | 82% | 81.1% | 70% | 37.1% | 86.8% | 55.2 | 53.5% | – |
| 50North Warwickshire Borough CouncilCouncil · Midlands | 2,583 | 81.8% | 88.7% | 70.9% | 42.9% | 80.3% | 23.2 | – | – |
| 50Trent & Dove Housing LimitedHousing association · Midlands | 6,719 | 81.8% | 80.8% | 78.5% | 50.4% | 66.3% | 20.7 | – | – |
| 50Havebury HomesHousing association · South | 7,725 | 81.8% | 79.6% | 73% | 52.1% | 87.1% | 35.6 | – | C1 |
| 50Railway Housing Association and Benefit FundHousing association · North | 1,633 | 81.8% | 78% | 68% | 42.3% | 63.9% | 58.4 | – | C1 |
| 54Magenta LivingHousing association · North | 12,760 | 81.7% | 79.6% | 66.1% | 43.2% | 87.3% | 76 | 61.1% | C1 |
| 54The Cambridge Housing Society LimitedHousing association · South | 2,974 | 81.7% | 70.7% | 68.3% | 47.2% | 75.8% | 27.5 | – | C2 |
| 56Karbon Homes LimitedHousing association · North | 29,251 | 81.5% | 84.1% | 70.9% | 43.2% | 59.3% | 74 | 67.5% | C2 |
| 57Saxon WealdHousing association · South | 6,232 | 81.4% | 81.9% | 71.3% | 41.4% | 79.1% | 43.4 | 36.4% | C2 |
| 58Tendring District CouncilCouncil · South | 3,078 | 81.3% | 81.4% | 65.2% | 48.8% | 74.3% | 25.3 | – | – |
| 59Bournemouth, Christchurch and Poole CouncilCouncil · South | 9,606 | 81.2% | 80.8% | 66.7% | 39.9% | 83.1% | 14 | 66.7% | C1 |
| 60City of Doncaster CouncilCouncil · North | 19,898 | 81% | 81.5% | 75.4% | 37.3% | 68.7% | 58 | 18.5% | – |
| 61Empowering People Inspiring Communities LimitedHousing association · Midlands | 1,375 | 80.8% | 81.9% | 69.8% | 42.1% | 94.8% | 13.8 | – | C1 |
| 62Together Housing Group LimitedHousing association · North | 34,559 | 80.6% | 85% | 73.3% | 42% | 89% | 56.5 | – | C1 |
| 63Advance Housing and Support LimitedHousing association · South | 2,230 | 80.5% | 81% | 72.8% | 55.8% | 93.2% | 59 | – | C2 |
| 63Bernicia GroupHousing association · North | 13,868 | 80.5% | 78.2% | 74.9% | 42.3% | 77.7% | 63.3 | 56.3% | – |
| 63Soha Housing LimitedHousing association · South | 7,641 | 80.5% | 69.9% | 69.9% | 38.4% | 86.7% | 98.6 | 85% | – |
| 66Acis Group LimitedHousing association · Midlands | 6,782 | 80.4% | 84.7% | 70.9% | 53% | 99.9% | 35.7 | 64.7% | – |
| 66Watmos Community HomesHousing association · Midlands | 2,609 | 80.4% | 79.3% | 72.4% | 51.7% | 87.5% | 58.6 | 77.8% | C1 |
| 66Wealden District CouncilCouncil · South | 3,139 | 80.4% | 78.3% | 65.3% | 41.1% | 98.6% | 18.7 | – | C1 |
| 69The Housing Plus Group LimitedHousing association · Midlands | 30,572 | 80.2% | 82.2% | 69.6% | 39.6% | 80.5% | 69.6 | 41.7% | – |
| 69Cheltenham Borough CouncilCouncil · South | 4,556 | 80.2% | 81.8% | 67.1% | 43.8% | 94.6% | 49.2 | – | – |
| 71Hinckley and Bosworth Borough CouncilCouncil · Midlands | 3,211 | 80.1% | 77.5% | 74.1% | 43% | 78% | 34.9 | – | – |
| 72Lincolnshire Housing Partnership LimitedHousing association · North | 12,147 | 79.9% | 81.1% | 72.1% | 40.8% | 47.8% | 31.2 | – | C2 |
| 72North Kesteven District CouncilCouncil · Midlands | 3,923 | 79.9% | 79.4% | 65.8% | 42% | 99.2% | 49.1 | – | C2 |
| 72South Lakes HousingHousing association · North | 3,366 | 79.9% | 76.5% | 71% | 47.4% | 78.4% | 23.2 | – | – |
| 75Ashfield District CouncilCouncil · Midlands | 6,640 | 79.8% | 77.9% | 70.7% | 31% | 89.2% | 14.4 | – | – |
| 76Greatwell Homes LimitedHousing association · Midlands | 5,165 | 79.7% | 83.9% | 71.3% | 42.8% | 86.7% | 33.9 | – | C1 |
| 77Westmorland and Furness CouncilCouncil · North | 2,559 | 79.6% | 81.6% | 67.8% | 60.9% | 82% | 7 | – | C2 |
| 77Westward Housing Group LimitedHousing association · South | 7,267 | 79.6% | 79% | 68.9% | 41.6% | 83.2% | 69.6 | 65% | C1 |
| 77Legal & General Affordable Homes LimitedHousing association · Mixed | 3,438 | 79.6% | 75.7% | 65.1% | 32.9% | 86.1% | 26.8 | – | C1* |
| 80Two Rivers HousingHousing association · South | 4,639 | 79.5% | 81% | 73.1% | 41.5% | 57% | 28 | 40% | C1 |
| 81Darlington Borough CouncilCouncil · North | 5,240 | 79.4% | 84.1% | 70.3% | 35.4% | 78.4% | 31.3 | – | – |
| 81Thanet District CouncilCouncil · South | 3,169 | 79.4% | 82.7% | 67.5% | 38.1% | 97.8% | 32.3 | – | C3 |
| 81Leeds Federated Housing Association LimitedHousing association · North | 4,682 | 79.4% | 80.5% | 71.1% | 42.9% | 98.3% | 113.2 | – | – |
| 84Salix Homes LimitedHousing association · North | 7,998 | 79.3% | 77.6% | 78.2% | 49.2% | 82.8% | 54.5 | 57.1% | C1 |
| 85Blackpool Borough CouncilCouncil · North | 4,872 | 79.2% | 83.2% | 66.1% | 51.4% | 92.3% | 32.6 | – | – |
| 86Aster Group LimitedHousing association · South | 30,880 | 79.1% | 84.8% | 72.7% | 39.1% | 84% | 48.2 | 37.5% | C1 |
| 87Somerset CouncilCouncil · South | 9,682 | 79% | 80.3% | 67.1% | 36.3% | 89.8% | 38.3 | – | – |
| 87St Mungo Community Housing AssociationHousing association · London | 1,410 | 79% | 75.9% | 79.2% | – | 87% | 139.7 | – | C2 |
| 89Look Ahead Care and Support LimitedHousing association · London | 1,000 | 78.9% | 76.8% | 74.2% | 58.9% | 86% | 29 | – | C2 |
| 90Golden Lane Housing LimitedHousing association · Mixed | 2,948 | 78.8% | 76.1% | 72.5% | 56.5% | 96.5% | 40.5 | – | C1 |
| 91Midland Heart LimitedHousing association · Midlands | 30,492 | 78.7% | 80.3% | 68.9% | 37.7% | 88.1% | 59.8 | 45.1% | C1 |
| 92South Cambridgeshire District CouncilCouncil · South | 5,762 | 78.6% | 79.3% | 63.5% | 40% | 94.7% | 17 | – | – |
| 93Connect Housing Association LimitedHousing association · North | 3,353 | 78.5% | 79.3% | 62.8% | 30.5% | 85.4% | 59.2 | – | C1 |
| 93First Choice Homes Oldham LimitedHousing association · North | 11,600 | 78.5% | 79% | 71.6% | 38.8% | 76.2% | 72.7 | 54.3% | C2 |
| 95Nottingham Community Housing Association LimitedHousing association · Midlands | 10,587 | 78.2% | 80.1% | 74.5% | 46.1% | 72.2% | 76.8 | 52.4% | C1 |
| 95Joseph Rowntree Housing TrustHousing association · North | 2,327 | 78.2% | 79.8% | 68.6% | 42.3% | 96.7% | 55.3 | – | C2 |
| 95Rotherham Metropolitan Borough CouncilCouncil · North | 20,076 | 78.2% | 78.6% | 71.5% | 34.5% | 96.7% | 17.7 | 58.3% | – |
| 98Believe Housing LimitedHousing association · North | 18,334 | 78.1% | 75.7% | 69.3% | 33.6% | 87.1% | 39.9 | 78.3% | – |
| 99Aspire Housing LimitedHousing association · Midlands | 9,318 | 78% | 80.3% | 68.3% | 50.4% | 59.4% | 69.6 | 20% | C1 |
| 99South Liverpool Homes LimitedHousing association · North | 3,815 | 78% | 76.1% | 70.2% | 46.9% | 90.4% | 76 | – | C1 |
| 101Delta Housing LimitedHousing association · South | 10,608 | 77.8% | 82% | 64.8% | 34% | 70.4% | 81.6 | – | – |
| 102East Riding Of Yorkshire CouncilCouncil · North | 11,412 | 77.7% | 79.1% | 69.8% | 40.2% | 99% | 26.1 | – | C2 |
| 102Nehemiah United Churches Housing Association LimitedHousing association · Midlands | 1,234 | 77.7% | 79.1% | 72.1% | 40.7% | 93.5% | 30.1 | – | C2 |
| 104Nuneaton And Bedworth Borough CouncilCouncil · Midlands | 5,625 | 77.6% | 83.6% | 67.2% | 46.1% | 41.9% | 51.6 | – | C3 |
| 104Prima Housing Group LimitedHousing association · North | 2,587 | 77.6% | 78.8% | 65.3% | 38% | 78.8% | 31.7 | – | C1 |
| 104Ipswich Borough CouncilCouncil · South | 7,763 | 77.6% | 78.2% | 58.6% | 36% | 74.8% | 27 | – | C3 |
| 107High Peak Borough CouncilCouncil · Midlands | 3,801 | 77.5% | 80.3% | 67.8% | 29.6% | 97.3% | 28.2 | – | C2 |
| 108Oxford City CouncilCouncil · South | 8,062 | 77.4% | 83.6% | 64.1% | 31.3% | 97.3% | 48.9 | 54.2% | – |
| 109Ocean Housing Group LimitedHousing association · South | 4,222 | 77.3% | 84.4% | 67.7% | 38.3% | 77% | 53.5 | – | – |
| 109Dover District CouncilCouncil · South | 4,479 | 77.3% | 78.7% | 61.9% | 48.3% | 91.4% | 34.7 | – | C2 |
| 111Walsall Housing Group LimitedHousing association · Midlands | 22,114 | 77.2% | 79.6% | 63.5% | 35.6% | 81.9% | 32.2 | 44.4% | C1 |
| 111Solihull Metropolitan Borough CouncilCouncil · Midlands | 9,828 | 77.2% | 77.9% | 67.2% | 37.8% | 81.6% | 43 | – | – |
| 111Newark and Sherwood District CouncilCouncil · Midlands | 5,621 | 77.2% | 72.3% | 67.2% | 44.3% | 90.5% | 62.3 | 23.1% | C2 |
| 114Lancaster City CouncilCouncil · North | 3,602 | 77.1% | 81.5% | 66.4% | 37% | 90.4% | 23.9 | – | C2 |
| 114South Yorkshire Housing Association LimitedHousing association · North | 4,945 | 77.1% | 78.7% | 70% | 39.3% | 89.9% | 63.5 | – | C1 |
| 116English Rural Housing Association LimitedHousing association · South | 1,559 | 77% | 79.4% | 60.6% | 44.9% | 82.1% | 11.2 | – | C2 |
| 116Thirteen Housing Group LimitedHousing association · North | 35,288 | 77% | 79.2% | 69.9% | 39.2% | 77.2% | 57.7 | 60.3% | C1 |
| 118Wythenshawe Community Housing Group LimitedHousing association · North | 13,859 | 76.9% | 79.5% | 69.3% | 35.4% | 85.2% | 25.6 | 25% | – |
| 118Castles & Coasts Housing Association LimitedHousing association · North | 6,725 | 76.9% | 77.4% | 66.7% | 37.8% | 92.2% | 25.9 | 30.8% | – |
| 120Bassetlaw District CouncilCouncil · Midlands | 6,518 | 76.8% | 81.1% | 67.2% | 46.8% | 99.3% | 36.2 | – | C2 |
| 120Connexus Homes LimitedHousing association · Midlands | 10,899 | 76.8% | 80.6% | 67.1% | 41.3% | 87.6% | 34.3 | 46.4% | C3 |
| 122Bournville Village TrustHousing association · Midlands | 3,465 | 76.7% | 77.2% | 60.8% | 30.8% | 63.6% | 59.5 | – | C1 |
| 123Rochdale Boroughwide Housing LimitedHousing association · North | 12,275 | 76.6% | 80.9% | 70.9% | 46% | 82.3% | 39.3 | 54.3% | – |
| 123Regenda LimitedHousing association · North | 11,297 | 76.6% | 78.1% | 70.5% | 43% | 92.5% | 56 | 51.7% | C1 |
| 125Rugby Borough CouncilCouncil · Midlands | 3,411 | 76.3% | 83.7% | 66.2% | 44.7% | 61% | 29 | – | C3 |
| 125Progress Housing Group LimitedHousing association · North | 10,083 | 76.3% | 80.5% | 63.7% | 45.8% | 84% | 71.2 | – | – |
| 125Teign HousingHousing association · South | 3,923 | 76.3% | 74% | 62.4% | 36.6% | 94.4% | 61.1 | 61.1% | C2 |
| 125Unity Housing Association LimitedHousing association · North | 1,382 | 76.3% | 70.8% | 71% | 51.8% | 86.2% | 28.7 | – | C2 |
| 129The Community Housing Group LimitedHousing association · Midlands | 6,004 | 76.1% | 79.1% | 67.1% | 46.8% | 78.2% | 131.7 | 58.6% | C2 |
| 130Winchester City CouncilCouncil · South | 5,253 | 75.8% | 75.6% | 61.2% | 34.3% | 84.6% | 22.6 | 50% | C3 |
| 131Exeter City CouncilCouncil · South | 4,734 | 75.6% | 78.2% | 61.6% | 30% | 88.5% | 42.2 | 41.7% | – |
| 131Flagship Housing LimitedHousing association · South | 32,349 | 75.6% | 76.9% | 63.5% | 41.5% | 72.9% | 84.9 | – | – |
| 133Futures Housing Group LimitedHousing association · Midlands | 9,755 | 75.5% | 80.3% | 65.3% | 32.3% | 92.4% | 55.5 | 76.2% | – |
| 133Gentoo Group LimitedHousing association · North | 28,717 | 75.5% | 77.6% | 66.2% | 35.7% | 67% | 16.1 | 50% | C1 |
| 135Bromsgrove District Housing Trust LimitedHousing association · Midlands | 4,098 | 75.4% | 80.6% | 63.1% | 41.9% | 84.5% | 25.2 | – | – |
| 135Red Kite Community Housing LimitedHousing association · South | 5,417 | 75.4% | 70% | 57.9% | 31.6% | 81.2% | 49 | – | – |
| 137Local SpaceHousing association · London | 1,671 | 75.3% | 75.8% | 68.5% | 47.9% | 74.6% | 60.4 | – | C2 |
| 138Barnsley Metropolitan Borough CouncilCouncil · North | 17,921 | 75.2% | 74.4% | 62.3% | 44.5% | 85.7% | 67.1 | 35.1% | C1 |
| 139Bournemouth Churches Housing Association LimitedHousing association · South | 1,190 | 75% | 85.1% | 68.8% | 39.3% | 85.5% | 51.6 | – | C2 |
| 139Your Housing Group LimitedHousing association · North | 24,016 | 75% | 67.6% | 70.3% | 45.3% | 38.1% | 89.7 | 50.5% | C2 |
| 141Salford City CouncilCouncil · North | 1,207 | 74.8% | 81.8% | 68.5% | 42.9% | 98.7% | 58 | – | C2 |
| 141Gloucester City Homes LimitedHousing association · South | 4,831 | 74.8% | 78.4% | 66.7% | 48.1% | 75.9% | 60.4 | 53.8% | – |
| 141Thrive Homes LimitedHousing association · South | 5,210 | 74.8% | 75% | 61.9% | 38.4% | 73.1% | 134 | 64.7% | – |
| 144Phoenix Community Housing Association (Bellingham and Downham) LimitedHousing association · London | 6,533 | 74.7% | 74% | 67.3% | 34.6% | 95.5% | 50.6 | 52.3% | C2 |
| 144Settle GroupHousing association · South | 9,591 | 74.7% | 69.9% | 59.2% | 38.8% | 69.5% | 95.6 | 50% | – |
| 146Great Yarmouth Borough CouncilCouncil · South | 5,796 | 74.6% | 76.3% | 66.3% | 30.7% | 88.7% | 24 | – | – |
| 147East Suffolk CouncilCouncil · South | 4,334 | 74.5% | 79.7% | 60.5% | 34.7% | 82.7% | 30.6 | – | C3 |
| 147Abri Group LimitedHousing association · South | 32,582 | 74.5% | 76.2% | 65.2% | 41.3% | 94.7% | 69.9 | 47.7% | C2 |
| 147West Kent Housing AssociationHousing association · South | 8,485 | 74.5% | 75.9% | 63.2% | 37% | 80% | 41.5 | 46.9% | – |
| 150Calico Homes LimitedHousing association · North | 5,408 | 74.4% | 76% | 63.8% | 37.9% | 82.2% | 45.7 | – | C2 |
| 150Halton HousingHousing association · North | 7,405 | 74.4% | 75.4% | 66.5% | 41.8% | 85.4% | 46.9 | 65.4% | – |
| 150South Holland District CouncilCouncil · Midlands | 3,838 | 74.4% | 73% | 64.7% | 34% | 91.3% | 56.2 | – | C2 |
| 153Uttlesford District CouncilCouncil · South | 2,831 | 74.2% | 72.1% | 60.2% | 35.5% | 88% | 58.1 | – | – |
| 154Oadby and Wigston Borough CouncilCouncil · Midlands | 1,178 | 74% | 81.3% | 73% | 23.2% | 74.5% | 19.5 | – | – |
| 154Saffron Housing Trust LimitedHousing association · South | 6,764 | 74% | 76.8% | 63.1% | 39.1% | 66.3% | 77.9 | 63.6% | C1 |
| 156NSAH (Alliance Homes) LimitedHousing association · South | 7,172 | 73.8% | 78.3% | 63.8% | 40.6% | 56.2% | 89.3 | 57.1% | C2 |
| 156Torus62 LimitedHousing association · North | 40,191 | 73.8% | 76.3% | 62.2% | 37.1% | 97.5% | 57.8 | 63.3% | C1 |
| 158Dartford Borough CouncilCouncil · South | 4,202 | 73.6% | 75.6% | 66.7% | 35.8% | 77.4% | 17.6 | – | – |
| 158Hundred Houses Society LimitedHousing association · South | 1,362 | 73.6% | 72.6% | 66.7% | 35.5% | 75.5% | 65.7 | – | – |
| 160North Devon HomesHousing association · South | 3,350 | 73.5% | 78.7% | 66.1% | 42% | 84.1% | 50.9 | – | C1 |
| 160ForHousing LimitedHousing association · North | 17,940 | 73.5% | 76.1% | 71.9% | 43.8% | 95% | 145.9 | 64% | – |
| 162Salvation Army Housing AssociationHousing association · Mixed | 3,341 | 73.4% | 68.5% | 64.8% | 50.3% | 84.1% | 47.5 | – | C2 |
| 163Vivid Housing LimitedHousing association · South | 34,074 | 73.3% | 73.6% | 64.4% | 40.3% | 60.5% | 92 | 54.5% | – |
| 164Epping Forest District CouncilCouncil · South | 6,376 | 73.2% | 72.3% | 57.4% | 29.7% | 77.4% | 42.8 | 61.5% | – |
| 165Cambridge City CouncilCouncil · South | 7,719 | 73% | 77.6% | 56.1% | 28.3% | 92.4% | 36.8 | – | C2 |
| 166Cheshire Peaks & Plains Housing Trust LimitedHousing association · North | 5,287 | 72.9% | 77.4% | 63.3% | 39.2% | 71.2% | 42.9 | 44.4% | C1 |
| 166Mosscare St. Vincent's Housing Group LimitedHousing association · North | 8,663 | 72.9% | 73.4% | 65.7% | 42.1% | 77.4% | 41.6 | 68.8% | C1 |
| 168Fareham Borough CouncilCouncil · South | 2,408 | 72.8% | 80.6% | 61.8% | 40.7% | 92.4% | 30.3 | – | – |
| 168Crawley Borough CouncilCouncil · South | 8,173 | 72.8% | 76.3% | 59.6% | 34.6% | 91.1% | 37.8 | – | C2 |
| 170Eastlight Community Homes LimitedHousing association · South | 13,969 | 72.7% | 77% | 63.8% | 33% | 62% | 39.4 | 61.1% | C1 |
| 171Canterbury City CouncilCouncil · South | 5,132 | 72.6% | 75.7% | 50.1% | 24.8% | 84.2% | 33.7 | 66.7% | C3 |
| 171Colchester City CouncilCouncil · South | 6,066 | 72.6% | 74.7% | 52.5% | 32.4% | 88% | 47.9 | 33.3% | – |
| 171Plus Dane Housing LimitedHousing association · North | 13,560 | 72.6% | 73.5% | 61.4% | 37.2% | 74.5% | 81.5 | 47.2% | C2 |
| 174Tandridge District CouncilCouncil · South | 2,587 | 72.4% | 79.8% | 58.7% | 39% | – | – | – | C4 |
| 174Kingston upon Hull City CouncilCouncil · North | 22,944 | 72.4% | 77.4% | 66.2% | 31.7% | 67.7% | 37.9 | 60% | – |
| 176Wiltshire CouncilCouncil · South | 5,351 | 72.3% | 72.1% | 50.6% | 35.7% | 84.2% | 19.5 | – | – |
| 177bpha LimitedHousing association · South | 16,996 | 71.8% | 69.5% | 56.3% | 40.7% | 66.6% | 38.5 | 69% | C1 |
| 177Waverley Borough CouncilCouncil · South | 4,777 | 71.8% | 67.2% | 55.1% | 32.8% | 84.5% | 60.6 | 82.4% | C2 |
| 179One Manchester LimitedHousing association · North | 11,926 | 71.7% | 75.3% | 65.9% | 47.9% | 88.8% | 99 | 37.5% | C1 |
| 180Watford Community Housing TrustHousing association · South | 6,056 | 71.6% | 68.1% | 59.7% | 37.8% | 58.8% | 24.9 | 66.7% | – |
| 181Reading Borough CouncilCouncil · South | 6,827 | 71.2% | 68% | 68.3% | 22.3% | 82.1% | 67.9 | 66.7% | C3 |
| 182Gravesham Borough CouncilCouncil · South | 5,641 | 71.1% | 77.4% | 62.9% | 30.5% | 89.5% | 22.7 | – | – |
| 182Norwich City CouncilCouncil · South | 14,130 | 71.1% | 73.6% | 59.2% | 29.6% | 87.1% | 65.3 | 75% | C1 |
| 184Tuntum Housing Association LimitedHousing association · Midlands | 1,585 | 71% | 78.3% | 58.4% | 37.1% | 88.7% | 66.1 | – | C2 |
| 184Broxtowe Borough CouncilCouncil · Midlands | 4,383 | 71% | 74.2% | 52.1% | 28.3% | 81.5% | 68.3 | 58.3% | C3 |
| 184London Borough of Camden CouncilCouncil · London | 22,654 | 71% | 64.5% | 55.9% | 28.3% | 84.5% | 106.6 | 81.3% | – |
| 187Great Places Housing Group LimitedHousing association · North | 18,749 | 70.8% | 73.9% | 65.5% | 42.1% | 78.4% | 98.1 | 60.3% | C1 |
| 187London Borough of NewhamCouncil · London | 19,032 | 70.8% | 72.2% | 63.3% | 45.2% | 83.8% | 173.9 | 67% | C4 |
| 189Medway CouncilCouncil · South | 3,037 | 70.7% | 74.7% | 64.5% | 32.9% | 96% | 34.6 | – | C2 |
| 190Bury Metropolitan Borough CouncilCouncil · North | 7,672 | 70.6% | 74.9% | 58.6% | 36.6% | 78.8% | 7.9 | 66.7% | – |
| 190North Tyneside CouncilCouncil · North | 14,033 | 70.6% | 70.7% | 50.4% | 43.2% | 94.3% | 23.2 | 85% | – |
| 192Southway Housing Trust (Manchester) LimitedHousing association · North | 6,336 | 70.5% | 68.7% | 59.5% | 31.5% | 82.8% | 67.2 | 65% | C2 |
| 193Luton Borough CouncilCouncil · South | 7,592 | 70.4% | 78.5% | 57.2% | 27.9% | 83.3% | 32 | 76.9% | – |
| 193Mid Devon District CouncilCouncil · South | 2,911 | 70.4% | 72.5% | 54.1% | 37% | 98.5% | 63.6 | – | – |
| 195Runnymede Borough CouncilCouncil · South | 2,891 | 70.3% | 67.6% | 52.2% | 28.8% | 75.8% | 39 | – | C4 |
| 196Incommunities LimitedHousing association · North | 21,331 | 70.1% | 74.9% | 59.3% | 38.4% | 85.9% | 128.2 | 45.3% | C2 |
| 197London Borough of SuttonCouncil · London | 6,024 | 69.9% | 69.9% | 57.2% | 30.6% | 74.9% | 19.9 | 95% | C1 |
| 198Southend on Sea City CouncilCouncil · South | 6,098 | 69.8% | 71.8% | 63% | 35.8% | 66.8% | 82 | 58.3% | C3 |
| 198South Derbyshire District CouncilCouncil · Midlands | 2,914 | 69.8% | 69.9% | 59.7% | 31.3% | 65% | 9.9 | 66.7% | C3 |
| 200London Borough of HounslowCouncil · London | 13,447 | 69.6% | 71.5% | 64.7% | 31.6% | 75.4% | 59.3 | 67% | C2 |
| 201Dudley Metropolitan Borough CouncilCouncil · Midlands | 20,731 | 69.5% | 76.1% | 56.9% | 36.9% | 96.8% | 40 | 54.5% | – |
| 201Eastbourne Borough CouncilCouncil · South | 3,442 | 69.5% | 74.3% | 60.6% | 22.3% | 74.5% | 64.4 | 55.6% | C2 |
| 201Folkestone and Hythe District CouncilCouncil · South | 3,416 | 69.5% | 67.1% | 54.4% | 27.4% | 96.9% | 13.8 | – | C1 |
| 204Livv Housing GroupHousing association · North | 13,158 | 69.3% | 72.6% | 59.8% | 34.7% | 82.7% | 37.2 | 33.3% | C1 |
| 205Orwell Housing Association LimitedHousing association · South | 3,980 | 69.2% | 70.9% | 66% | 35.3% | 62% | 52.2 | – | – |
| 205Thurrock CouncilCouncil · South | 9,790 | 69.2% | 70.2% | 59.1% | 29% | 96.3% | 65.3 | 60.6% | – |
| 207North Yorkshire CouncilCouncil · North | 8,504 | 69.1% | 74.9% | 58% | 33.1% | 68.8% | 36.5 | – | C3 |
| 208Cornwall CouncilCouncil · South | 10,488 | 68.8% | 69.8% | 56.3% | 29.4% | 60.7% | 102.7 | – | C2 |
| 209Charnwood Borough CouncilCouncil · Midlands | 5,418 | 68.7% | 73.7% | 57.7% | 32.6% | 56.5% | 50.6 | 63.2% | C2 |
| 210Golding Homes LimitedHousing association · South | 7,802 | 68.6% | 71% | 59.2% | 35.6% | 62.3% | 64.8 | 71.9% | C1 |
| 211Legal & General Affordable Homes (AR) LLPHousing association · South | 1,740 | 68.5% | 60.3% | 51.5% | 29.3% | 87.1% | 36.2 | – | C1* |
| 212Hightown Housing Association LimitedHousing association · South | 8,290 | 68.3% | 78.9% | 59.1% | 30.9% | 93.7% | 42.4 | 58.8% | – |
| 212Northumberland County CouncilCouncil · North | 8,213 | 68.3% | 73.2% | 52.1% | 27.7% | 99.3% | 30.7 | – | C4 |
| 212Onward Group LimitedHousing association · North | 28,525 | 68.3% | 64% | 62.1% | 34.5% | 81.8% | 62.7 | 66.3% | C1 |
| 215City of Lincoln CouncilCouncil · Midlands | 7,780 | 68.2% | 72.8% | 55.8% | 43.9% | 89.1% | 52.8 | 73.7% | – |
| 215Royal Borough of Kensington and ChelseaCouncil · London | 7,008 | 68.2% | 69.1% | 60.4% | 30.8% | 85.1% | 84.3 | 58.6% | C3 |
| 215Home Group LimitedHousing association · North | 47,929 | 68.2% | 65.6% | 61.9% | 32.4% | 75.3% | 68.4 | 54.2% | – |
| 218The Industrial Dwellings Society (1885) LimitedHousing association · London | 1,482 | 68.1% | 68.1% | 60.2% | 38.7% | 85.9% | 45.3 | – | C2 |
| 219Mansfield District CouncilCouncil · Midlands | 6,304 | 68% | 72.9% | 59.7% | 33.3% | 79.2% | 41.3 | – | C2 |
| 219Estuary Housing Association LimitedHousing association · South | 4,282 | 68% | 65.3% | 61.2% | 35.3% | 77.7% | 156.8 | 63.6% | – |
| 221Portus Supported Housing LimitedHousing association · Mixed | 1,305 | 67.9% | 60.8% | 56.2% | 42.4% | 83% | 67.3 | – | – |
| 222The Guinness Partnership LimitedHousing association · Mixed | 64,292 | 67.7% | 71.3% | 60.2% | 33.1% | 78.3% | 56.1 | 56.9% | C1 |
| 222Metropolitan Housing Trust LimitedHousing association · Mixed | 43,782 | 67.7% | 68.2% | 55.6% | 37.1% | 83.4% | 115.7 | – | C2 |
| 222City of London CorporationCouncil · London | 1,923 | 67.7% | 67.4% | 55.4% | 30% | 83.1% | 74.4 | 58.8% | C3 |
| 225Sheffield City CouncilCouncil · North | 38,122 | 67.6% | 69.8% | 59.2% | 33.8% | 70.9% | 66.2 | 63.3% | C3 |
| 226West Northamptonshire CouncilCouncil · Midlands | 11,537 | 67.5% | 68.1% | 57.3% | 33.9% | 93% | 64.9 | 88.5% | C3 |
| 226East Midlands Housing Group LimitedHousing association · Midlands | 16,698 | 67.5% | 63.9% | 56.8% | 32.8% | 77.2% | 127.8 | 62.5% | C1 |
| 228Stroud District CouncilCouncil · South | 4,989 | 67.3% | 65.7% | 55.3% | 29.3% | 86.6% | 28.5 | – | – |
| 229Habinteg Housing Association LimitedHousing association · Mixed | 3,309 | 67.2% | 66.8% | 60.1% | 33.7% | 78.8% | 36.9 | 57.9% | C2 |
| 229Moat Homes LimitedHousing association · South | 19,550 | 67.2% | 64.3% | 58.3% | 38.7% | 41.3% | 155.6 | 61.7% | C2 |
| 231Beyond Housing LimitedHousing association · North | 15,570 | 67.1% | 73.2% | 56.4% | 32.9% | 60.5% | 32.6 | 40% | – |
| 232Sandwell Metropolitan Borough CouncilCouncil · Midlands | 27,717 | 67% | 73.3% | 58.7% | 33.2% | 75.7% | 33.4 | 68.8% | C3 |
| 232North Northamptonshire CouncilCouncil · Midlands | 8,081 | 67% | 72.2% | 56.2% | 34.2% | 59.9% | 46.3 | 88.9% | C2 |
| 232Brighton and Hove City CouncilCouncil · South | 12,680 | 67% | 68% | 52.6% | 26.2% | 47.2% | 66.1 | 56.8% | C3 |
| 235Stevenage Borough CouncilCouncil · South | 7,971 | 66.9% | 70.8% | 55.1% | 34.1% | 87% | 88.7 | 53.1% | C2 |
| 235Ongo Homes LimitedHousing association · North | 11,450 | 66.9% | 66.3% | 53% | 28.2% | 69.6% | 46.2 | 45% | – |
| 237Sage Rented LimitedHousing association · South | 6,820 | 66.7% | 65.3% | 60.6% | 30.4% | 67.9% | 26.7 | 34.5% | – |
| 238The Riverside Group LimitedHousing association · North | 64,763 | 66.6% | 70% | 58.6% | 33.8% | 76.1% | 88.6 | 71% | – |
| 239London Borough of IslingtonCouncil · London | 25,737 | 66.5% | 69.9% | 59.3% | 25.3% | 76.4% | 68.1 | 64.6% | C3 |
| 239City of Westminster CouncilCouncil · London | 11,962 | 66.5% | 64.6% | 63.4% | 30.4% | 83.5% | 66.8 | 55.2% | C1 |
| 241City of Wolverhampton CouncilCouncil · Midlands | 21,302 | 66.4% | 72.4% | 53.3% | 31.1% | 95.4% | 25.4 | 42.1% | C2 |
| 242Be One HomesHousing association · North | 19,050 | 66.3% | 72.8% | 60.4% | 36.8% | 79.7% | 68.9 | 43.8% | C2 |
| 242Yorkshire Housing LimitedHousing association · North | 18,791 | 66.3% | 69.5% | 54.8% | 34.6% | 72.3% | 82.8 | 37.3% | C1 |
| 244Royal Borough of GreenwichCouncil · London | 20,070 | 66% | 74.8% | 55.8% | 32.2% | 67.2% | 72.9 | 66.9% | – |
| 244Freebridge Community Housing LimitedHousing association · South | 6,875 | 66% | 72.4% | 53.4% | 28.5% | 57.1% | 50.3 | 44% | C2 |
| 244Leeds City CouncilCouncil · North | 52,355 | 66% | 70.3% | 54.2% | 26.2% | 93.1% | 34.4 | 57.8% | C2 |
| 244Mid Suffolk District CouncilCouncil · South | 3,515 | 66% | 65.2% | 54.7% | 34.8% | 46.5% | 77.2 | – | C2 |
| 244Honeycomb Group LimitedHousing association · Midlands | 3,071 | 66% | 63.9% | 58% | 32.8% | 78.3% | 46.6 | – | C2 |
| 249Chesterfield Borough CouncilCouncil · Midlands | 8,728 | 65.9% | 70.1% | 44.4% | 31.2% | 74.7% | 46.2 | 88.9% | C2 |
| 249Rooftop Housing Group LimitedHousing association · Midlands | 6,169 | 65.9% | 63.8% | 54.6% | 24.9% | 63.2% | 41.8 | – | C2 |
| 251London Borough of RedbridgeCouncil · London | 4,674 | 65.8% | 70.3% | 54.7% | 25.4% | 93.4% | 55 | 89.2% | – |
| 252Citizen Housing Group LimitedHousing association · Midlands | 29,864 | 65.6% | 71.2% | 56.5% | 34.7% | 81.7% | 137.1 | 49.7% | C1 |
| 252Irwell Valley Housing Association LimitedHousing association · North | 7,378 | 65.6% | 66.4% | 54.7% | 29% | 77.9% | 103.9 | 74.3% | – |
| 252Orbit Group LimitedHousing association · Mixed | 6,210 | 65.6% | 64.3% | 57.3% | 31% | 67.4% | 87 | 55.3% | – |
| 255Hyde Housing Association LimitedHousing association · South | 25,390 | 65.5% | 67.9% | 65.8% | 37.1% | 84.8% | 99.7 | 59.5% | C1 |
| 255Cheshire West and Chester CouncilCouncil · North | 5,305 | 65.5% | 67.3% | 63.3% | 35.9% | 75.6% | 87 | – | – |
| 257Welwyn Hatfield Borough CouncilCouncil · South | 8,817 | 65.2% | 69.1% | 59.3% | 24.3% | 85% | 101 | 77.3% | – |
| 258South Tyneside CouncilCouncil · North | 15,829 | 65.1% | 71.1% | 56.4% | 34.2% | 91.9% | 48.8 | 53.1% | – |
| 258Gateway Housing Association LimitedHousing association · London | 2,890 | 65.1% | 69.4% | 54% | 34% | 85.9% | 94 | 46.2% | – |
| 258Cobalt Housing LimitedHousing association · North | 5,773 | 65.1% | 64.4% | 58.5% | 36.4% | 86.6% | 58.4 | 100% | C1 |
| 261Lewes District CouncilCouncil · South | 3,254 | 64.8% | 73% | 58.3% | 32.6% | 80.7% | 61.1 | 66.7% | C2 |
| 261Paragon Asra Housing LimitedHousing association · Mixed | 22,259 | 64.8% | 60.2% | 57.1% | 30.2% | 84.1% | 97.4 | 71.6% | C1 |
| 263London Borough of WandsworthCouncil · London | 17,468 | 64.7% | 57.8% | 50.2% | 22.2% | 81.4% | 12.7 | 65.5% | C3 |
| 264Leicester City CouncilCouncil · Midlands | 19,407 | 64.5% | 74% | 60% | 39.1% | 73.2% | 34.2 | 76.9% | C3 |
| 264Bristol City CouncilCouncil · South | 26,799 | 64.5% | 70.3% | 52.3% | 28.9% | 89.9% | 58.4 | 81.5% | C3 |
| 266Gateshead Metropolitan Borough CouncilCouncil · North | 17,996 | 64.3% | 67.7% | 60.7% | 18.4% | 82.5% | 35.2 | 80% | C2 |
| 266Places for People Group LimitedHousing association · Mixed | 59,125 | 64.3% | 63.8% | 61.5% | 27.5% | 47.1% | 29.2 | 69.6% | C1 |
| 268Wokingham Borough CouncilCouncil · South | 2,721 | 64.1% | 68.5% | 51% | 38% | 86.1% | 51.4 | – | – |
| 268Accent Group LimitedHousing association · North | 17,794 | 64.1% | 65% | 54.8% | 28.6% | 81.3% | 72.2 | 67.1% | – |
| 270First Garden Cities Homes LimitedHousing association · South | 2,357 | 64% | 76.3% | 54.1% | 35.7% | 93.6% | 55.3 | – | C2 |
| 270Royal Borough of Kingston Upon ThamesCouncil · London | 4,463 | 64% | 67% | 50.1% | 28.1% | 95.1% | 48.1 | 75% | C3 |
| 272Sanctuary Housing AssociationHousing association · Mixed | 70,282 | 63.9% | 66.5% | 53.5% | 29.7% | 69.6% | 114 | 57.5% | C1 |
| 272Hastoe Housing Association LimitedHousing association · South | 5,146 | 63.9% | 61.7% | 52.4% | 33.3% | 80.3% | 46.9 | – | C2 |
| 274Willow Tree Housing Partnership LimitedHousing association · South | 1,484 | 63.8% | 57.3% | 53.6% | 25.8% | 81% | 60.8 | – | C2 |
| 275Clarion Housing Group LimitedHousing association · South | 97,494 | 63.7% | 63.7% | 57.1% | 25.5% | 76.3% | 52.7 | – | C2 |
| 276Origin Housing LimitedHousing association · London | 6,592 | 63.6% | 70.7% | 59.1% | 31.8% | 87.2% | 88.6 | 59.8% | C1 |
| 277Melton Borough CouncilCouncil · Midlands | 1,785 | 63.5% | 72.1% | 50.7% | 36.6% | 96.5% | 38.7 | – | C1 |
| 277Croydon Churches Housing Association LimitedHousing association · London | 1,428 | 63.5% | 62.4% | 52.9% | 40.6% | 89.1% | 106.5 | – | C1 |
| 279Sovereign Network GroupHousing association · South | 77,926 | 63.1% | 67.6% | 53% | 29.7% | 68.6% | 97.2 | 67% | C2 |
| 279Wigan CouncilCouncil · North | 21,311 | 63.1% | 66.2% | 49.3% | 37% | 82.5% | 43.4 | 73.5% | – |
| 279Babergh District CouncilCouncil · South | 3,562 | 63.1% | 64.8% | 48.3% | 30.6% | 47.5% | 93.1 | – | C2 |
| 282Southern HousingHousing association · South | 68,736 | 63% | 65.3% | 59.3% | 33.1% | 72.9% | 98.2 | 68.9% | C2 |
| 283London Borough of Hammersmith and FulhamCouncil · London | 11,983 | 62.7% | 65.8% | 62.5% | 26.7% | 86.2% | 145.2 | 64.5% | C1 |
| 284West Lancashire Borough CouncilCouncil · North | 5,783 | 62.5% | 59.4% | 48.6% | 32.9% | 85.6% | 53 | – | C1 |
| 285Broadland Housing Association LimitedHousing association · South | 5,605 | 62.3% | 69.6% | 52.1% | 31.1% | 81.5% | 64.8 | – | C2 |
| 286Southampton City CouncilCouncil · South | 15,892 | 62.2% | 72.5% | 52.2% | 26% | 58.3% | 17.7 | 90% | C3 |
| 287London Borough of Waltham ForestCouncil · London | 10,198 | 62.1% | 62.6% | 56.2% | 19.8% | 78.8% | 59.1 | 56% | C2 |
| 288Amplius LivingHousing association · Midlands | 36,322 | 61.8% | 66.3% | 53.1% | 33.1% | 67.4% | 114.4 | 57.7% | C2 |
| 288Stonewater LimitedHousing association · South | 33,147 | 61.8% | 63.2% | 54.4% | 29.9% | 74.6% | 106 | 59.2% | C2 |
| 290YMCA St Paul's GroupHousing association · London | 1,197 | 61.7% | 68.9% | 64.6% | 30.8% | 75.7% | 74.4 | – | – |
| 291London Borough of EnfieldCouncil · London | 10,455 | 61.6% | 71.7% | 68.9% | 23.4% | 87.5% | 51.8 | 76.4% | C1 |
| 292Newlon Housing TrustHousing association · London | 7,320 | 61.2% | 65.2% | 54.5% | 38.2% | 71.8% | 114.8 | 58.6% | C2 |
| 293South Kesteven District CouncilCouncil · Midlands | 5,898 | 61.1% | 66.2% | 49.5% | 36.2% | 68% | 39.8 | – | C2 |
| 293Guildford Borough CouncilCouncil · South | 5,217 | 61.1% | 63.2% | 41.2% | 21.8% | 80.1% | 59.9 | – | C1 |
| 293Richmond Housing Partnership LimitedHousing association · London | 7,691 | 61.1% | 61.2% | 47.3% | 26.7% | 80.1% | 134.4 | 64.3% | – |
| 296Arun District CouncilCouncil · South | 3,483 | 60.9% | 70.1% | 46.9% | 26.6% | 66.6% | 70.7 | 80.8% | C4 |
| 296Central Bedfordshire CouncilCouncil · South | 5,542 | 60.9% | 65.9% | 51.4% | 31.2% | 59.8% | 58 | – | C3 |
| 298A2Dominion Housing Group LimitedHousing association · South | 20,780 | 60.7% | 63.7% | 54.6% | 30.9% | 73.9% | 199.9 | 67.3% | – |
| 299Brighter PlacesHousing association · South | 3,303 | 60.5% | 58.4% | 47.5% | 30.8% | 49.4% | 145.2 | – | C2 |
| 300Tamworth Borough CouncilCouncil · Midlands | 4,286 | 60.2% | 65.9% | 49.1% | 26.2% | 80.9% | 44.9 | – | – |
| 301Manchester City CouncilCouncil · North | 15,192 | 60.1% | 63.1% | 53.8% | 32.1% | 64.2% | 63.3 | 58.3% | C2 |
| 301London Borough of Tower HamletsCouncil · London | 11,985 | 60.1% | 62.9% | 53.4% | 24.8% | 75.6% | 84 | 74.8% | C3 |
| 303Magna Housing LimitedHousing association · South | 8,512 | 60% | 63.5% | 52.3% | 26.9% | 49.5% | 64 | 57.9% | – |
| 304City of York CouncilCouncil · North | 7,481 | 59.9% | 66.8% | 46.2% | 22.6% | 81.5% | 15.9 | 78.6% | C2 |
| 304Trident Housing Association LimitedHousing association · Midlands | 3,031 | 59.9% | 66.7% | 50.1% | 25.4% | 97.7% | 43.9 | 50% | C2 |
| 306East Devon District CouncilCouncil · South | 4,155 | 59.8% | 62.6% | 43.1% | 16.9% | 80.6% | 71.2 | 76.1% | C2 |
| 307Nottingham City CouncilCouncil · Midlands | 24,323 | 59.5% | 63.8% | 52.8% | 33.7% | 83.3% | 41.7 | 60% | C2 |
| 308London Borough of BarnetCouncil · London | 9,115 | 59.4% | 62.8% | 49.9% | 25.7% | 59% | 79.6 | 79.7% | C1 |
| 309Ashford Borough CouncilCouncil · South | 5,157 | 59.2% | 61.5% | 44.8% | 24.9% | 73.6% | 88.6 | 70% | C3 |
| 310London Borough of HillingdonCouncil · London | 10,445 | 59% | 67% | 51.7% | 25.4% | 85.7% | 44.6 | 76.2% | C2 |
| 311Peabody TrustHousing association · London | 79,887 | 58.7% | 64.1% | 51.3% | 28.3% | 73.5% | 65.7 | 55.8% | C2 |
| 312Adur District CouncilCouncil · South | 2,528 | 58.6% | 67.9% | 39.8% | 17.6% | – | 68 | 86.4% | – |
| 313Birmingham City CouncilCouncil · Midlands | 58,652 | 58.5% | 63.9% | 49.9% | 24.6% | 82.6% | 93.7 | 76.4% | – |
| 314Woking Borough CouncilCouncil · South | 3,363 | 58.2% | 66.4% | 41.9% | 21.6% | 90.9% | 21.7 | – | – |
| 314Southwark CouncilCouncil · London | 37,062 | 58.2% | 65.2% | 50.6% | 29.6% | 80% | 150.9 | 75.4% | C3 |
| 314Warwick District CouncilCouncil · Midlands | 5,713 | 58.2% | 62.3% | 50.3% | 26.1% | 80.5% | 24.4 | – | C3 |
| 314East End Homes LimitedHousing association · London | 2,367 | 58.2% | 57.6% | 52.7% | 34.8% | 81.6% | 81.4 | 58.3% | – |
| 314GreenSquareAccord LimitedHousing association · South | 24,863 | 58.2% | 56.9% | 49.8% | 24.8% | 76.6% | 194.1 | 44.6% | C2 |
| 319Brentwood Borough CouncilCouncil · South | 2,387 | 57.8% | 64.3% | 47.6% | 25.6% | 93.1% | 43.8 | – | C2 |
| 320Islington and Shoreditch Housing Association LimitedHousing association · London | 2,339 | 57.5% | 63.2% | 49% | 22.2% | 79.7% | 87.9 | 62.5% | C2 |
| 321London Borough of HackneyCouncil · London | 21,552 | 57.4% | 63.1% | 52.7% | 29.3% | 88.6% | 129.4 | 61% | C3 |
| 322Kirklees Metropolitan Borough CouncilCouncil · North | 21,599 | 57% | 67.3% | 49.6% | 21.7% | 84.2% | 36.2 | 64.8% | C3 |
| 323Redditch Borough CouncilCouncil · Midlands | 5,531 | 56.7% | 66.7% | 44.4% | 21.7% | 65.7% | 22.4 | – | C3 |
| 324Dacorum Borough CouncilCouncil · South | 10,240 | 56.3% | 62.7% | 42.7% | 22.7% | 90.5% | 57.8 | 75% | C2 |
| 325London Borough of EalingCouncil · London | 11,259 | 56.2% | 63.8% | 45.9% | 21% | 82.6% | 47.9 | 88% | C2 |
| 326Harlow District CouncilCouncil · South | 9,050 | 55.3% | 70.3% | 35.2% | 25.5% | 89.2% | 59.3 | 80% | C3 |
| 327North West Leicestershire District CouncilCouncil · Midlands | 4,080 | 55% | 56.3% | 49.2% | 16.4% | 65.1% | 57.4 | 64.3% | C2 |
| 328Castle Point Borough CouncilCouncil · South | 1,508 | 54.5% | 62.6% | 40.4% | 22.6% | 92.6% | 19.2 | – | C3 |
| 329St Albans City and District CouncilCouncil · South | 4,673 | 54.3% | 54.5% | 43.2% | 20.5% | 79.3% | 43 | 82.5% | C2 |
| 330Basildon Borough CouncilCouncil · South | 10,863 | 54.1% | 51.7% | 45.1% | 28.9% | 55.9% | 86.8 | 76.2% | C4 |
| 331Notting Hill GenesisHousing association · London | 44,217 | 53.8% | 57.5% | 49.1% | 27.8% | 73.2% | 108.3 | 54.8% | C3 |
| 332London Borough of Barking and DagenhamCouncil · London | 15,723 | 53.7% | 62.7% | 40.2% | 26.2% | 89.8% | 22.9 | 77.8% | – |
| 333Swindon Borough CouncilCouncil · South | 10,381 | 53.6% | 66.3% | 41.1% | 27.3% | 80.3% | 56.6 | 63.6% | C3 |
| 334London & Quadrant Housing TrustHousing association · London | 88,521 | 53.5% | 62.7% | 46.7% | 26.3% | 71.1% | 125.5 | 66.5% | C2 |
| 335Milton Keynes City CouncilCouncil · South | 12,409 | 53.1% | 59.3% | 38% | 24.5% | 99.7% | 47.5 | 83% | C2 |
| 336London Borough of CroydonCouncil · London | 13,347 | 52.8% | 56.3% | 42.9% | 26% | 90.6% | 71.9 | 69% | – |
| 337London Borough of HarrowCouncil · London | 4,790 | 52.1% | 56.8% | 41.4% | 28.3% | 47.6% | 79.7 | 85.7% | – |
| 338Christian Action (Enfield) Housing Association LimitedHousing association · London | 1,397 | 51.6% | 44.9% | 44.4% | 27.5% | 91% | 63 | – | – |
| 339Octavia HousingHousing association · London | 4,926 | 51.5% | 52.1% | 44.5% | 19.2% | – | 137.6 | 65.2% | – |
| 340London Borough of LewishamCouncil · London | 14,660 | 50.8% | 57.9% | 43.9% | 26.4% | 68.9% | 99.3 | 84.2% | – |
| 341Wandle Housing Association LimitedHousing association · London | 6,777 | 49.8% | 51.1% | 42.8% | 16.4% | 67% | 195.6 | 69.2% | C2 |
| 342Hexagon Housing Association LimitedHousing association · London | 4,298 | 48.8% | 53.2% | 41.8% | 20.8% | 88.6% | 104.1 | 82.1% | C2 |
| 343Newcastle City CouncilCouncil · North | 24,681 | 48.6% | 55.2% | 42.3% | 24.1% | 89.7% | 17 | 65.5% | C3 |
| 344London Borough of BrentCouncil · London | 8,080 | 47.8% | 51.3% | 39.2% | 22.2% | 77.9% | 62.2 | 61.4% | C3 |
| 345Haringey London Borough CouncilCouncil · London | 15,415 | 47.7% | 48.7% | 43.4% | 13.8% | 61.9% | 111.1 | 85.8% | – |
| 346London Borough of LambethCouncil · London | 23,348 | 47.2% | 55.9% | 44% | 22% | 85.4% | 131.4 | 89.1% | C2 |
| 347Slough Borough CouncilCouncil · South | 5,955 | 45.1% | 52.6% | 37.4% | 19.8% | 80.3% | 55.9 | – | C3 |
| 348Karibu Community Homes LimitedHousing association · London | 1,854 | 44.9% | 56.1% | 38% | 22.1% | 82.4% | 69.6 | 92.6% | C2 |
| 349London Borough of Havering CouncilCouncil · London | 9,147 | 44.5% | 55.1% | 32.3% | 16.9% | 95% | 82.5 | 77.8% | – |
| 350Tower Hamlets Community HousingHousing association · London | 2,050 | 43.8% | 50.4% | 34.8% | 23.4% | 78.1% | 144.6 | – | C1 |
Green is better than the median English landlord, amber is worse. Ombudsman findings against: the share of the Housing Ombudsman's findings that found maladministration, shown when there were 5 or more cases. Regulator grade: the consumer standards grade, from C1 (best) to C4, for landlords inspected so far.
Scotland League Table 2025/26
| Landlord | Homes | Overall satisfaction | Kept informed | Repairs satisfaction | Homes meeting quality standard | Emergency repairs (hours) | Other repairs (days) | Days to re-let |
|---|---|---|---|---|---|---|---|---|
| 1Southside Housing Association LtdHousing association | 2,255 | 96.2% | 98.4% | 92.4% | 86.4% | 3 | 4 | 19.5 |
| 2Wheatley Homes East LimitedHousing association | 7,055 | 95.6% | 98.1% | 96.8% | 99.6% | 2.8 | 9 | 15.4 |
| 3New Gorbals Housing Association LtdHousing association | 2,499 | 95.2% | 97.8% | 95.5% | 94.3% | 1.4 | 4 | 13.5 |
| 4Whiteinch and Scotstoun Housing Association LtdHousing association | 1,314 | 95% | 98.7% | 95.3% | 87.6% | 2.4 | 5.3 | 22.2 |
| 4Partick Housing Association LtdHousing association | 1,826 | 95% | 99.2% | 85.8% | 90.1% | 2.3 | 5.2 | 17 |
| 6Wheatley Homes South LimitedHousing association | 10,233 | 94.7% | 98.4% | 96.9% | 90.7% | 2.7 | 9.1 | 8.8 |
| 7Forth Housing Association LtdHousing association | 1,021 | 94.6% | 99.5% | 92.9% | 99.3% | 2.4 | 5.8 | 18.3 |
| 8East Lothian Housing Association LtdHousing association | 1,410 | 93.9% | 97.3% | 92.5% | 95.5% | 1.3 | 3.8 | 20.5 |
| 9Falkirk CouncilCouncil | 17,142 | 93.4% | 97.8% | 91.8% | 91.9% | 2.2 | 10.4 | 61.9 |
| 9South Lanarkshire CouncilCouncil | 26,169 | 93.4% | 97% | 89% | 78.1% | 3.4 | 12.6 | 18.1 |
| 11Rosehill Housing Association LimitedHousing association | 1,045 | 93.3% | 97.5% | 98.4% | 98.2% | 2.7 | 4.6 | 27.3 |
| 12Clackmannanshire CouncilCouncil | 5,107 | 93.2% | 95.7% | 93.6% | 87% | 3.7 | 11.2 | 53.6 |
| 13Cloch Housing Association LtdHousing association | 1,446 | 93% | 99.7% | 86.8% | 94% | 2.4 | 5.5 | 17.7 |
| 14Clydebank Housing Association LtdHousing association | 1,214 | 92.8% | 98.6% | 88.5% | 93.4% | 2.8 | 5.2 | 10 |
| 14Loretto Housing Association LtdHousing association | 2,768 | 92.8% | 97.9% | 85.5% | 99.9% | 2.9 | 8.1 | 13.7 |
| 16Paisley Housing Association LtdHousing association | 1,308 | 92.6% | 100% | 88.2% | 95.9% | 2.1 | 3.2 | 16.8 |
| 16Thenue Housing Association LtdHousing association | 3,141 | 92.6% | 98.6% | 80.1% | 95.2% | 1.9 | 7.8 | 17.6 |
| 18Ochil View Housing Association LtdHousing association | 1,461 | 92.5% | 94.5% | 87.4% | 90.9% | 1.4 | 8.1 | 29.4 |
| 19Cunninghame Housing Association LtdHousing association | 3,654 | 92.4% | 92.2% | 96.6% | 95.2% | 1.8 | 8.7 | 22.9 |
| 19West Lothian CouncilCouncil | 14,348 | 92.4% | 79.7% | 95.2% | 95.8% | 6.1 | 6.6 | 71 |
| 21Argyll Community Housing Association LtdHousing association | 5,193 | 92% | 97.1% | 90.2% | 87.3% | 3 | 14.9 | 36.9 |
| 22North Ayrshire CouncilCouncil | 13,405 | 91.8% | 86.8% | 93.7% | 96.3% | 2.7 | 8.5 | 36 |
| 23Shettleston Housing Association LtdHousing association | 2,414 | 91.6% | 97.5% | 92.5% | 91.9% | 2.1 | 3.9 | 26.4 |
| 24South Ayrshire CouncilCouncil | 8,407 | 91.5% | 94.3% | 89.4% | 92.7% | 2.3 | 7.8 | 48.1 |
| 25West of Scotland Housing Association LtdHousing association | 4,254 | 91.2% | 96.6% | 91% | 94.2% | 2.1 | 5.5 | 25.1 |
| 25Ayrshire HousingHousing association | 1,719 | 91.2% | 98.8% | 82.8% | 89.9% | 3.9 | 7.7 | 27.9 |
| 27Tollcross Housing Association LtdHousing association | 2,325 | 91% | 97.5% | 91.4% | 82% | 2.3 | 2.7 | 28.6 |
| 28Knowes Housing Association LtdHousing association | 1,067 | 90.9% | 90.7% | 89.8% | 95.7% | 1.8 | 8.7 | 7 |
| 28Albyn Housing Society LtdHousing association | 3,726 | 90.9% | 95.6% | 88.5% | 91.1% | 4.2 | 4.4 | 24.3 |
| 28Fyne HomesHousing association | 1,590 | 90.9% | 91.9% | 81.4% | 84.1% | 4.4 | 6.3 | 33.6 |
| 31Parkhead Housing Association LtdHousing association | 1,757 | 90.5% | 91.4% | 83.5% | 99.1% | 2.9 | 6 | 23.1 |
| 32Melville Housing Association LtdHousing association | 2,143 | 90.4% | 99.2% | 99.8% | 97% | 1.7 | 6.3 | 15.7 |
| 32Fife Housing Association LtdHousing association | 2,531 | 90.4% | 93.6% | 86.3% | 72.3% | 2.6 | 11.9 | 47.5 |
| 32Clyde Valley Housing Association LtdHousing association | 4,848 | 90.4% | 99% | 82.7% | 91.1% | 2.4 | 6.6 | 46 |
| 35East Ayrshire CouncilCouncil | 12,192 | 90.3% | 98.8% | 99.2% | 98.7% | 1.7 | 7.9 | 36.9 |
| 36Osprey Housing LtdHousing association | 1,864 | 90.2% | 90.4% | 75.5% | 99.2% | 2.9 | 10.4 | 26.7 |
| 37Milnbank Housing Association LtdHousing association | 1,671 | 89.8% | 98.2% | 89.1% | 81.5% | 2.8 | 5.2 | 21.5 |
| 38Wheatley Homes Glasgow LimitedHousing association | 42,315 | 89.7% | 95.6% | 83.5% | 99.6% | 2.9 | 7.3 | 24.9 |
| 39Stirling CouncilCouncil | 6,162 | 89.5% | 96.9% | 92.7% | 81% | 3.6 | 6.7 | 70.2 |
| 40Angus Housing Association LtdHousing association | 2,206 | 89.3% | 92.6% | 92.9% | 89.8% | 1.8 | 4.2 | 32.6 |
| 40Oak Tree Housing Association LtdHousing association | 1,844 | 89.3% | 90.6% | 85.7% | 96.5% | 2.2 | 6.2 | 44.6 |
| 42Hillcrest Homes (Scotland) LimitedHousing association | 7,808 | 89.2% | 90.6% | 89% | 97.6% | 2.6 | 7.9 | 31.4 |
| 43Linthouse Housing Association LtdHousing association | 1,333 | 89% | 98.6% | 95.1% | 71.8% | 3 | 7.1 | 27.7 |
| 43Cassiltoun Housing Association LtdHousing association | 1,075 | 89% | 99.3% | 83.6% | 97.4% | 2.7 | 5.5 | 17.2 |
| 45Barrhead Housing Association LtdHousing association | 1,026 | 88.8% | 96.7% | 90.1% | 98.8% | 2.3 | 7.6 | 24.7 |
| 45Queens Cross Housing Association LtdHousing association | 4,423 | 88.8% | 96.9% | 81.7% | 94.8% | 2.3 | 4.5 | 21.1 |
| 47Elderpark Housing Association LtdHousing association | 1,353 | 88.7% | 95.2% | 76.2% | 91.4% | 1.6 | 4.5 | 30 |
| 48Harbour Homes Scotland LimitedHousing association | 2,597 | 88.6% | 88.4% | 85.7% | 90.5% | 1.9 | 12.1 | 50.5 |
| 49Paragon Housing Association LtdHousing association | 1,488 | 88.5% | 89.7% | 86.1% | 91.4% | 1.4 | 7.5 | 45 |
| 50Link Group LtdHousing association | 10,833 | 88% | 91.9% | 88% | 92.8% | 3 | 7.8 | 30.6 |
| 51Williamsburgh Housing Association LtdHousing association | 1,732 | 87.8% | 99.4% | 90.5% | 98.6% | 1.6 | 5.3 | 35.6 |
| 52Caledonia Housing Association LtdHousing association | 5,227 | 87.3% | 89.3% | 85.1% | 94.6% | 3.5 | 5.6 | 26.9 |
| 53Irvine Housing Association LtdHousing association | 2,500 | 87.1% | 98.2% | 82.8% | 93.5% | 4.4 | 20.5 | 18 |
| 54West Dunbartonshire CouncilCouncil | 10,581 | 87% | 86.8% | 90.1% | 81.7% | 4.6 | 10.9 | 23.2 |
| 55Linstone Housing Association LtdHousing association | 1,572 | 86.9% | 96.8% | 86.2% | 73.3% | 3.5 | 4.4 | 178.1 |
| 55Govanhill Housing Association LtdHousing association | 2,871 | 86.9% | 97.3% | 82.7% | 78.2% | 2.2 | 8.2 | 33.6 |
| 57North Lanarkshire CouncilCouncil | 36,812 | 86.6% | 95.8% | 96.4% | 91.2% | 2.7 | 6.8 | 30.3 |
| 58Manor Estates Housing Association LtdHousing association | 1,041 | 85.9% | 94.2% | 80.6% | 85.4% | 3 | 5.1 | 36.9 |
| 59Kingdom Housing Association LtdHousing association | 6,959 | 85.3% | 89.5% | 83.1% | 93.4% | 2.5 | 8.5 | 43.5 |
| 60Atrium HomesHousing association | 1,219 | 84.9% | 86.6% | 81% | 88% | 2.4 | 5.2 | 18.3 |
| 61River Clyde HomesHousing association | 6,094 | 84.5% | 85.5% | 83.6% | 88.7% | 4.6 | 31.3 | 116 |
| 62Cairn Housing Association LtdHousing association | 4,912 | 84.2% | 82.7% | 82.4% | 77% | 2.9 | 7.1 | 42.6 |
| 63Bield Housing & CareHousing association | 4,404 | 84% | 77.3% | 83.9% | 96.6% | 3.2 | 7.8 | 91.1 |
| 64Eildon Housing Association LtdHousing association | 3,045 | 83.9% | 86.7% | 88.1% | 90% | 2.6 | 10.6 | 35.7 |
| 64Sanctuary Scotland Housing Association LtdHousing association | 9,207 | 83.9% | 90.7% | 82.5% | 90.5% | 5.2 | 16.8 | 32.2 |
| 66Glasgow West Housing Association LtdHousing association | 1,544 | 83.8% | 87.1% | 76% | 76.9% | 3.2 | 6.6 | 19.9 |
| 67East Lothian CouncilCouncil | 9,465 | 83.7% | 87.4% | 84.9% | 90% | 2.7 | 8.6 | 61.6 |
| 67Glen Oaks Housing Association LtdHousing association | 1,351 | 83.7% | 95.2% | 83.9% | 96.3% | 3.4 | 4.7 | 50.9 |
| 67Almond Housing Association LtdHousing association | 2,555 | 83.7% | 86.7% | 79.1% | 100% | 2.6 | 10.5 | 19.4 |
| 70Abertay Housing Association LtdHousing association | 1,906 | 83.2% | 78.2% | 99.2% | 93.9% | 1.8 | 6 | 28.9 |
| 70Dundee City CouncilCouncil | 12,645 | 83.2% | 82.2% | 87.4% | 84.8% | 2.8 | 10.6 | 78.2 |
| 72Fife CouncilCouncil | 31,431 | 83.1% | 83% | 94.8% | 92.8% | 3.4 | 6.2 | 39.3 |
| 73Hebridean Housing Partnership LtdHousing association | 2,453 | 82.7% | 82.3% | 91.2% | 92.5% | 2.3 | 2.3 | 22.2 |
| 74Midlothian CouncilCouncil | 7,747 | 82.1% | 81.8% | 79.1% | 94.1% | 6.6 | 36.5 | 29.3 |
| 75Grampian Housing Association LtdHousing association | 3,797 | 82% | 90.7% | 81.7% | 93.1% | 1.7 | 7.6 | 41.5 |
| 76Hanover (Scotland) Housing Association LtdHousing association | 4,477 | 81.9% | 84.9% | 81.3% | 86% | 4.1 | 5.7 | 47.2 |
| 77Aberdeenshire CouncilCouncil | 13,467 | 81.7% | 78.4% | 87.4% | 83.8% | 2.1 | 7.4 | 44.9 |
| 77Moray CouncilCouncil | 6,457 | 81.7% | 83.7% | 78.1% | 63.3% | 2.4 | 10 | 30.3 |
| 79Trust Housing Association LtdHousing association | 3,854 | 81.6% | 79% | 84.7% | 91.9% | 2 | 6.5 | 64.9 |
| 80Langstane Housing Association LtdHousing association | 2,877 | 81.5% | 87.2% | 93.3% | 92.9% | 2.7 | 7 | 47.2 |
| 81Aberdeen City CouncilCouncil | 23,886 | 81.2% | 78.7% | 82.5% | 95.8% | 3.8 | 7.4 | 230.9 |
| 82Waverley HousingHousing association | 1,455 | 80.9% | 83.2% | 81.1% | 88.9% | 3.1 | 6.1 | 17.8 |
| 83North Glasgow Housing Association LtdHousing association | 5,460 | 80.7% | 84.5% | 77.5% | 93.5% | 3.3 | 6.2 | 34.2 |
| 84East Renfrewshire CouncilCouncil | 3,266 | 80.6% | 85.6% | 65.5% | 86.9% | 3.3 | 10.9 | 84.6 |
| 85Perth and Kinross CouncilCouncil | 8,368 | 80% | 80.4% | 97.7% | 79.7% | 3.5 | 8.3 | 31.3 |
| 86Scottish Borders Housing Association LtdHousing association | 5,735 | 78.4% | 82.9% | 84.2% | 90.5% | 2 | 10.4 | 31.6 |
| 87Orkney Islands CouncilCouncil | 1,044 | 77.3% | 74.3% | 85.2% | 93.9% | 7.2 | 14.6 | 77.7 |
| 88Castlehill Housing Association LtdHousing association | 1,893 | 76.8% | 82.6% | 82.8% | 99.8% | 3.9 | 6.3 | 89.2 |
| 89Home Group ScotlandHousing association | 4,411 | 76.6% | 93.6% | 74.7% | 98.8% | 3.7 | 7.9 | 30 |
| 90Berwickshire Housing Association LtdHousing association | 1,975 | 76% | 75.1% | 71.8% | 79% | 2.7 | 5.8 | 18.4 |
| 91Viewpoint Housing Association LtdHousing association | 1,308 | 75.4% | 79.8% | 91.4% | 72.4% | 1.3 | 4.1 | 62.7 |
| 92Govan Housing Association LtdHousing association | 1,521 | 75.1% | 80% | 92.8% | 74% | 3 | 3.9 | 20.7 |
| 93Angus CouncilCouncil | 7,778 | 74.8% | 73.1% | 86.1% | 91.5% | 2.7 | 12.9 | 100.1 |
| 94Shetland Islands CouncilCouncil | 1,703 | 74.7% | 72.6% | 94.8% | 91.1% | 2.2 | 7.9 | 71.6 |
| 95Maryhill Housing Association LtdHousing association | 3,198 | 74.5% | 81.2% | 75.1% | 90.9% | 2.7 | 10.1 | 12.6 |
| 96Loreburn Housing Association LtdHousing association | 2,575 | 73.6% | 79.3% | 80.1% | 87.9% | 2.4 | 10.2 | 14.5 |
| 97The Highland CouncilCouncil | 15,375 | 72.1% | 78% | 95% | 61.7% | 4.7 | 8 | 44 |
| 98Renfrewshire CouncilCouncil | 11,942 | 72% | 75.1% | 78.8% | 80.9% | 5 | 5.5 | 28.6 |
| 99East Dunbartonshire CouncilCouncil | 3,820 | 70.8% | 77.8% | 92.1% | 65.7% | 3.7 | 11.3 | 234.5 |
| 100City of Edinburgh CouncilCouncil | 21,051 | 67.2% | 68.1% | 69.8% | 75.7% | 5 | 11.8 | 110.9 |
| 101Blackwood Homes and CareHousing association | 1,558 | 63.4% | 65.5% | 69.3% | 92.7% | 3.3 | 5.5 | 112.4 |
| 102Castle Rock Edinvar Housing Association LtdHousing association | 8,495 | 47.5% | 46.4% | 54.1% | 80% | 21.4 | 24.6 | 40 |
Green is better than the Scottish average, amber is worse.
Wales
Welsh housing associations and councils survey their tenants too, but the results aren't collected into one national data set the way they are in England and Scotland. Different landlords ask different questions in different years, so ranking them side by side wouldn't be fair.
Each Welsh landlord publishes its own survey results on its website. You can find every Welsh landlord, with how many homes it owns and its average rents compared with the Welsh average, in our landlord directory. If a landlord isn't sorting a problem, complaints go to the Public Services Ombudsman for Wales.
Highest Rated Landlords By Region
Top three in each English region, by the region where most of their homes are. Landlords working in several regions appear once, under their main one.
London
- 34Poplar Housing And Regeneration Community Association LimitedHousing association · 5,545 homes84.1%
- 87St Mungo Community Housing AssociationHousing association · 1,410 homes79%
- 89Look Ahead Care and Support LimitedHousing association · 1,000 homes78.9%
Midlands
- 1Sustain (UK) LtdHousing association · 1,684 homes97.5%
- 18Bolsover District CouncilCouncil · 4,922 homes86%
- 21Black Country Housing Group LimitedHousing association · 2,172 homes85.7%
Mixed
- 6Housing 21Housing association · 21,697 homes89.8%
- 10Inclusion Housing Community Interest CompanyHousing association · 4,313 homes88.7%
- 17Anchor Hanover GroupHousing association · 37,419 homes86.1%
North
- 2Durham Aged Mineworkers' Homes AssociationHousing association · 1,759 homes94.2%
- 3Pickering and Ferens HomesHousing association · 1,453 homes92.5%
- 5Livin Housing LimitedHousing association · 8,942 homes91%
South
- 4Cross Keys Homes LimitedHousing association · 13,059 homes91.6%
- 12Selwood Housing Society LimitedHousing association · 7,153 homes86.8%
- 13Cornerstone Housing LimitedHousing association · 1,411 homes86.7%
What Is The Best Housing Association In London?
Going by what tenants say, the highest-rated landlords based mainly in London are Poplar Housing And Regeneration Community Association Limited (84.1%), St Mungo Community Housing Association (79%), Look Ahead Care and Support Limited (78.9%), measured by overall tenant satisfaction in the 2024/25 Tenant Satisfaction Measures. Use the region filter in the table to compare every London landlord.
How Are The Landlords Ranked?
By overall tenant satisfaction: the share of tenants who said they were satisfied with the service their landlord provides. In England this comes from the Tenant Satisfaction Measures that the Regulator of Social Housing collects every year; in Scotland from the Scottish Housing Regulator's landlord reports. You can re-sort the table by repairs, complaints, Ombudsman findings and more. Only landlords with 1,000 or more homes are ranked.
Why Isn't My Landlord In The League Table?
Landlords with fewer than 1,000 homes don't have to send tenant survey results to the regulator in England, and small samples make rankings unreliable, so they aren't ranked. Wales has no comparable published survey yet. Every landlord still has its own profile in our landlord directory.
What The League Table Can't Tell You
Satisfaction scores are an average across a whole landlord. Your experience depends a lot on the estate, the local team and the home itself. A landlord near the bottom can still run a good scheme in one town, and one near the top can have a poor patch. Use the table as a starting point, then read the landlord's profile and talk to its tenants.
Swapping Into A New Landlord?
When you do a mutual exchange, you become the other tenant's landlord's tenant. It's worth checking their record before you agree. Read How Does a Mutual Exchange Work?, or search homes to swap.