Social Landlords By Region

Pick a region to see every housing association and council with homes there, rated by their own tenants.

Which Region Has The Best-Rated Social Landlords?

Going by what their own tenants say, landlords based mainly in Yorkshire & Humber have the highest typical overall satisfaction in England, at 77.1%, and those in London the lowest, at 61.7%. Across all of England the typical landlord scores 72.4% (2024/25 Tenant Satisfaction Measures).

Thinking of swapping to another part of the country? With a mutual exchange you take on the other tenant's landlord, so each region's page shows who the landlords are there, how their tenants rate them, and the biggest landlords in every council area.

East Midlands

64 rated landlords

72.5% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Housing 21, 89.8% older people's housing

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Eastern

74 rated landlords

71.6% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Cross Keys Homes Limited, 91.6%

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London

78 rated landlords

61.7% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Housing 21, 89.8% older people's housing

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North East

26 rated landlords

77% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Durham Aged Mineworkers' Homes Association, 94.2% older people's housing

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North West

63 rated landlords

75% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Housing 21, 89.8% older people's housing

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South East

83 rated landlords

72.6% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Housing 21, 89.8% older people's housing

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South West

53 rated landlords

75.6% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Housing 21, 89.8% older people's housing

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West Midlands

51 rated landlords

76.8% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Sustain (UK) Ltd, 97.5%

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Yorkshire & Humber

49 rated landlords

77.1% of tenants satisfied at the typical landlord based here (England 72.4%)

Best-rated housing association with 1,000+ homes here: Pickering and Ferens Homes, 92.5% older people's housing

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Scotland

102 rated landlords

87.6% of tenants satisfied at the typical landlord

Best-rated housing association with 1,000+ homes here: Southside Housing Association Ltd, 96.2%

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Scotland's figures come from the Scottish Housing Regulator and its tenants are asked different questions, so compare Scottish landlords with each other rather than with England's. Wales has no comparable published survey; Welsh landlords are in the landlord directory.

Page last updated: 20th October 2026

Official figures checked 26 October 2026: we look for newly published figures every week, and this page shows the latest available.

Sources: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25 and Statistical Data Return; Scottish Housing Regulator, landlord reports 2025/26. Contains public sector information licensed under the Open Government Licence v3.0.