Ashfield District Council
79.8% of Ashfield District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Ashfield District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Ashfield District Council's permission.
6,562 homes in Ashfield. Registered social landlord no. 37UB. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Ashfield District Council owns about 6,562 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Ashfield6,562 Hucknall · Kirkby-in-Ashfield · Sutton in Ashfield
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £67 | - |
| 1 bed | £77 | £111 |
| 2 bed | £86 | £133 |
| 3 bed | £95 | £155 |
| 4 bed | £104 | £170 |
Homes to swap from Ashfield District Council tenants
No Ashfield District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 929 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 75th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: ashfield.gov.uk/tenant-satisfaction-measures-2024-to-2025/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 90 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Ashfield District Council had 3 complaint determinations. 40% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 3 decisions about Ashfield District Council in its searchable archive.
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Local Authority / ALMO or TMO (202504626)
Maladministration Oct 2025
Decision Case ID 202504626 Decision type Investigation Landlord Ashfield District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 October 2025 Background The resident lives in a second-floor 2-bedroom
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Financial (202203316)
Maladministration Nov 2022
The complaint is about the landlord\u2019s handling of the resident\u2019s rent arrears.
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Estate Management (202200028)
No Maladministration
The complaint is about the landlord\u2019s response to the resident\u2019s concerns regarding the boundary hedge at the property.
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Ashfield District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Ashfield District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust