Barnsley Metropolitan Borough Council
75.2% of Barnsley Metropolitan Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Barnsley Metropolitan Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Barnsley Metropolitan Borough Council's permission.
17,736 homes in Barnsley. Registered social landlord no. 00CC. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Barnsley Metropolitan Borough Council owns about 17,736 social homes across 1 council area (2025/26).
- Barnsley17,736
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent |
|---|---|
| Bedsit | £71 |
| 1 bed | £82 |
| 2 bed | £94 |
| 3 bed | £100 |
| 4 bed | £110 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Barnsley Metropolitan Borough Council tenants
No Barnsley Metropolitan Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Barnsley Metropolitan Borough Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,180 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 138th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: berneslaihomes.co.uk/about-us/how-were-performing/tenant-satisfaction-measures-tsms/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 25 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Barnsley Metropolitan Borough Council had 20 complaint determinations. 35% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 21 decisions about Barnsley Metropolitan Borough Council in its searchable archive.
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Local Authority / ALMO or TMO (202523800)
Partial Maladministration Mar 2026
Decision Case ID 202523800 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 10 March 2026 Background In 2022 the landlord agreed to comple
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Local Authority / ALMO or TMO (202506461)
Partial Maladministration Jan 2026
Decision Case ID 202506461 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 January 2026 Background The landlord moved the resident int
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Local Authority / ALMO or TMO (202431978)
No Maladministration Jan 2026
Decision Case ID 202431978 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 January 2026 Background The resident reported leaks in his
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Managing Relations (202506435)
Partial Maladministration Nov 2025
Decision Case ID 202506435 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 November 2025 Background The resident reported a damp smell c
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Managing Relations (202509792)
Partial Maladministration Nov 2025
Decision Case ID 202509792 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority Occupancy Secure Tenancy Date 28 November 2025 Background The resident has lived at a 1-bedroom semi-detache
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Local Authority / ALMO or TMO (202437364)
No Maladministration Nov 2025
Decision Case ID 202437364 Decision type Investigation Landlord Barnsley Metropolitan Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 November 2025 Background The resident lives in a semi-detac
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Barnsley Metropolitan Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Barnsley Metropolitan Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust