Bassetlaw District Council
76.8% of Bassetlaw District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Bassetlaw District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Bassetlaw District Council's permission.
6,534 homes in Bassetlaw. Registered social landlord no. 37UC. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Bassetlaw District Council owns about 6,534 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £73 | - |
| 1 bed | £83 | £97 |
| 2 bed | £94 | £108 |
| 3 bed | £100 | £119 |
| 4 bed | £109 | £122 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Bassetlaw District Council tenants
No Bassetlaw District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 611 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 120th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: bassetlaw.gov.uk/council-housing/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 15 24
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Bassetlaw District Council in its searchable archive.
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Local Authority / ALMO or TMO (202313498)
Reasonable Redress Nov 2025
Decision Case ID 202313498 Decision type Investigation Landlord Bassetlaw District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 November 2025 Background The resident is a secure tenant of the landlo
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Local Authority / ALMO or TMO (202337036)
Reasonable Redress Oct 2025
Decision Case ID 202337036 Decision type Investigation Landlord Bassetlaw District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 October 2025 Background The resident and his family transferred to an
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Old Property Condition categories (202311895)
Reasonable Redress Jan 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s gas safety inspection and the decision to cap the gas supply.
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Financial (202011591)
Maladministration Oct 2021
The complaints are about: The landlord\u2019s handling of repairs at the property following a loss of electricity. The landlord\u2019s response to concerns raised by the resident in relation to: The conduct of its operatives and Covid-19 sa
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Local Authority / ALMO or TMO (202002925)
Outside Jurisdiction Jan 2021
The complaint concerns the resident\u2019s eviction from their former property due to rent arrears, which they state arose due to errors in the administration of their claims for housing benefits, discretionary housing payments and universa
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Bassetlaw District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Bassetlaw District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust