Cannock Chase District Council
Cannock Chase District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Cannock Chase District Council's permission.
4,982 homes in Cannock Chase. Registered social landlord no. 41UB. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Cannock Chase District Council owns about 4,982 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Cannock Chase4,982 Cannock · Rugeley · Hednesford
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| 1 bed | £85 | £91 |
| 2 bed | £96 | £108 |
| 3 bed | £101 | £120 |
| 4 bed | £110 | £133 |
Homes to swap from Cannock Chase District Council tenants
No Cannock Chase District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Cannock Chase District Council? Rate and review them
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 38 24
Housing Ombudsman decisions
The Housing Ombudsman has published 3 decisions about Cannock Chase District Council in its searchable archive.
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ASB/Abuse/Nuisance (202106467)
Partial Maladministration Aug 2022
The resident has complained about: The landlord\u2019s response to reports of ASB and counter allegations. The landlord\u2019s handling of his concerns about staff conduct.
-
Financial (202109327)
Partial Maladministration Mar 2022
The resident has complained about the landlord\u2019s response to her reports of a dark patch on her property. The resident has also complained about the landlord\u2019s response to her request for compensation for injuries she reported sus
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Occupancy Rights (202226366)
Outside Jurisdiction
The complaint is about the landlord's handling of the resident's reports of intimidation by its rent collection officer.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Cannock Chase District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Cannock Chase District Council's reputation
Cannock Chase District Council doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Cannock Chase District Council" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Cannock Chase: see our Cannock guide for what it's like to live there.
Swapping with a tenant of Cannock Chase District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust