Chichester Greyfriars Housing Association Limited

How to check Chichester Greyfriars Housing Association's reputation

There are no published tenant satisfaction scores for Chichester Greyfriars Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 101 homes, Chichester Greyfriars Housing Association is in that group.

You can still get a good picture before you swap into one of their homes:

1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
2. Search the Housing Ombudsman's decisions for "Chichester Greyfriars Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
5. Look at the area too. Most of their homes are in Chichester: see our Chichester guide for what it's like to live there.