Chorus Homes Group Limited
Chorus Homes Group tenants can swap homes with other social housing tenants through a mutual exchange, with Chorus Homes Group's permission.
Registered social landlord no. L4398. On this page: how they handle complaints and how to swap your home.
Homes to swap from Chorus Homes Group Limited tenants
No Chorus Homes Group Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 1 decision about Chorus Homes Group Limited in its searchable archive.
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Information and data management (202004390)
No Maladministration
The complaint refers to: The Landlord\u2019s handling of a repair to the drain of the Resident\u2019s property. The Landlord\u2019s communication with the Resident. The Landlord\u2019s response to the Resident\u2019s concerns about the
Source: the Housing Ombudsman decisions archive, checked 19 Oct 2026. To see every case, search the archive for "Chorus Homes Group Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Chorus Homes Group's reputation
Chorus Homes Group doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Chorus Homes Group Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
Swapping with a tenant of Chorus Homes Group?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust