City of Doncaster Council
81.0% of City of Doncaster Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. City of Doncaster Council tenants can swap homes with other social housing tenants through a mutual exchange, with City of Doncaster Council's permission.
19,902 homes in Doncaster. Registered social landlord no. 00CE. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
City of Doncaster Council owns about 19,902 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Doncaster19,902 Doncaster · Bentley · Mexborough · Thorne · Armthorpe
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £64 | - |
| 1 bed | £82 | £109 |
| 2 bed | £90 | £125 |
| 3 bed | £96 | £137 |
| 4 bed | £106 | £176 |
Homes to swap from City of Doncaster Council tenants
No City of Doncaster Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,014 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 60th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, City of Doncaster Council had 12 complaint determinations. 19% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 18 decisions about City of Doncaster Council in its searchable archive.
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Local Authority / ALMO or TMO (202529246)
Partial Maladministration Mar 2026
Decision Case ID 202529246 Decision type Investigation Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 31 March 2026 Background The resident\u2019s property is a 2-bedroom top
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Local Authority / ALMO or TMO (202308597)
No Maladministration Mar 2026
Decision Case ID 202308597 Decision type Investigation Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 31 March 2026 Background The property owner (freeholder) has used an arm
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Local Authority / ALMO or TMO (202322790)
Partial Maladministration Feb 2026
Decision Case ID 202322790 Decision type Investigation Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 February 2026 Background The resident had an introductory tenancy. He w
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Local Authority / ALMO or TMO (202519515)
No Maladministration Jan 2026
Decision Case ID 202519515 Decision type Investigation Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 January 2026 Background The resident asked the landlord to remove a rai
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Local Authority / ALMO or TMO (202442198)
Partial Maladministration Jan 2026
Decision Case ID 202442198 Decision type Investigation Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background The resident complained about staff conduct dur
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Responsive repairs/activity (202507105)
Outside Jurisdiction Nov 2025
Decision Case ID 202507105 Decision type Jurisdiction Landlord City of Doncaster Council Landlord type Local Authority / ALMO or TMO Occupancy Temporary Occupancy Agreement Date 27 November 2025 Background The resident moved into the proper
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "City of Doncaster Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of City of Doncaster Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust