City of London Corporation
67.7% of City of London Corporation tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. City of London Corporation tenants can swap homes with other social housing tenants through a mutual exchange, with City of London Corporation's permission.
2,089 homes in City of London. Registered social landlord no. 00AA. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
City of London Corporation owns about 2,089 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- City of London2,089 City of London
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent |
|---|---|
| Bedsit | £112 |
| 1 bed | £129 |
| 2 bed | £147 |
| 3 bed | £158 |
| 4 bed | £182 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from City of London Corporation tenants
No City of London Corporation tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 373 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 222nd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: tinyurl.com/CoL-TSM-page.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, City of London Corporation had 9 complaint determinations. 59% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 7 decisions about City of London Corporation in its searchable archive.
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Managing Relations (202336072)
Partial Maladministration Nov 2025
Decision Case ID 202336072 Decision type Investigation Landlord City of London Corporation Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 November 2025 Background The resident has lived in the property, a 2-bed
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Managing Relations (202335509)
Partial Maladministration Nov 2025
Decision Case ID 202335509 Decision type Investigation Landlord City of London Corporation Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 14 November 2025 Background The resident lives in a block of flats. Care se
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Local Authority / ALMO or TMO (202431587)
No Maladministration Aug 2025
The resident\u2019s complaint is about the landlord\u2019s handling of leaks into the property, and the subsequent damage caused. The Ombudsman has also considered the landlord\u2019s complaints handling.
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Local Authority / ALMO or TMO (202322550)
Maladministration Apr 2025
The complaint is about the landlord\u2019s response to the resident\u2019s queries and concerns about a major works programme. The Ombudsman has also considered the landlord\u2019s complaint handling.
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Local Authority / ALMO or TMO (202423204)
Maladministration Apr 2025
The complaint is about the landlord\u2019s response to the resident\u2019s reports of a leak from the roof. The Ombudsman has also investigated the landlord\u2019s complaints handling.
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Local Authority / ALMO or TMO (202322236)
Maladministration Mar 2025
The complaint is about: The landlord\u2019s handling of the resident\u2019s reports of a leak affecting the utility room and the landing area. The landlord\u2019s handling of the resident\u2019s reports of water penetration through the pati
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "City of London Corporation". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of City of London Corporation?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust