Cotman Housing Association Limited
Cotman Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Cotman Housing Association's permission.
Registered social landlord no. L0284. On this page: how they handle complaints and how to swap your home.
Homes to swap from Cotman Housing Association Limited tenants
No Cotman Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Cotman Housing Association Limited in its searchable archive.
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Housing Association (202405270)
Partial Maladministration Jun 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of antisocial behaviour (ASB). The resident\u2019s request for a transfer. The Ombudsman will also investigate the landlord\u2019s handling of the resident
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ASB/Abuse/Nuisance (202219362)
Maladministration Mar 2024
The complaint is about the landlord\u2019s: Knowledge and information management. Handling of the resident\u2019s reports of antisocial behaviour (ASB). Complaint handling.
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Moving/Buying/Selling Home (202016991)
No Maladministration Nov 2022
The complaint is about the landlord\u2019s handling of the resident\u2019s application to be rehoused.
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Housing Association (201914754)
No Maladministration Mar 2021
In their form and email to the Housing Ombudsman Service, the resident has complained: The landlord has not compensated the resident for damages caused by a boiler leak in January 2019. The resident is charged a different amount to other re
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Managing Relations (201909104)
Partial Maladministration Mar 2021
The complaint is about the landlord\u2019s handling of the resident\u2019s: request for compensation for damaged flooring following a sewage pipe leak; associated formal complaint.
Source: the Housing Ombudsman decisions archive, checked 31 Oct 2026. To see every case, search the archive for "Cotman Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Cotman Housing Association's reputation
Cotman Housing Association doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Cotman Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
Swapping with a tenant of Cotman Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 2-bed maisonette in Newport. Looking to move to Cranleigh.
#Newport #Cranleigh #WaverleyBoroughCouncil