Deptford Housing Co-operative Limited

Deptford Housing Co-operative tenants can swap homes with other social housing tenants through a mutual exchange, with Deptford Housing Co-operative's permission.

Registered social landlord no. C2300. On this page: how they handle complaints and how to swap your home.

Homes to swap from Deptford Housing Co-operative Limited tenants

No Deptford Housing Co-operative Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Rent from Deptford Housing Co-operative? Rate and review them

Housing Ombudsman decisions

The Housing Ombudsman has published 3 decisions about Deptford Housing Co-operative Limited in its searchable archive.

1severe maladministration
1maladministration
  • Co-operative (202015524) Maladministration Oct 2023

    The complaint is about the landlord\u2019s: record keeping; handling of the resident\u2019s reports of discriminatory harassment and antisocial behaviour (ASB); handling of the resident\u2019s associated complaint.

  • Managing Relations (202119624) Severe Maladministration Jun 2023

    The complaint is about: The landlord\u2019s handling of repairs and upgrades at the resident\u2019s property. This Service has also considered the landlord\u2019s complaint handling approaches.

  • Information and data management (202117025) Outside Jurisdiction Apr 2022

    The complaint concerns the landlord\u2019s response to comments made about the resident\u2019s occupancy during a special general meeting.

Source: the Housing Ombudsman decisions archive, checked 2 Nov 2026. To see every case, search the archive for "Deptford Housing Co-operative Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Deptford Housing Co-operative's reputation

Deptford Housing Co-operative doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Deptford Housing Co-operative Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.

Swapping with a tenant of Deptford Housing Co-operative?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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