Derby Homes Limited
Derby Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Derby Homes' permission.
164 homes in Derby. Registered social landlord no. 4576. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Derby Homes Limited owns about 164 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Derby164 Derby
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £85 | - |
| 1 bed | £97 | £109 |
| 2 bed | £113 | £143 |
| 3 bed | £126 | £156 |
| 4 bed | £141 | £191 |
Homes to swap from Derby Homes Limited tenants
No Derby Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
The Housing Ombudsman has published 6 decisions about Derby Homes Limited in its searchable archive.
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Managing Relations (202323553)
Maladministration May 2024
The complaint is about the landlord\u2019s response to: The resident\u2019s reports that the property was unsuitable and needed adaptations. The resident\u2019s request for a discretionary housing allocation. The resident\u2019s reports con
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Financial (202114093)
Partial Maladministration Apr 2023
REPORT COMPLAINT 202114093 Derby Homes Limited 25 April 2023 \u00a0 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set
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Old Property Condition migrated-2025 (202206945)
Reasonable Redress Mar 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of mould in his property.
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Old Property Condition migrated-2025 (202119615)
Reasonable Redress Feb 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports that the property did not meet lettable standards at sign up.
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Old Property Condition migrated-2025 (202125471)
No Maladministration Aug 2022
The resident complains about the level of redress offered by the landlord in relation to a fly infestation in his property.
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Old Property Condition migrated-2025 (202119453)
Partial Maladministration
The resident\u2019s complaint is about the landlord\u2019s response to her requests to undertake works to the garden of the property.
Source: the Housing Ombudsman decisions archive, checked 28 Oct 2026. To see every case, search the archive for "Derby Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Derby Homes' reputation
There are no published tenant satisfaction scores for Derby Homes. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 164 homes, Derby Homes is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Derby Homes Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Derby: see our Derby guide for what it's like to live there.
Swapping with a tenant of Derby Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust