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Gosport Borough Council

3,061 homes in Gosport. Registered social landlord no. 24UF. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Gosport Borough Council owns about 3,061 social homes across 1 council area (2024/25).

marks a place guide in that council area: what it's like to live there, rents and homes to swap.

Typical weekly rents

Average council rents in this council's area, 2024/25. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£72-
1 bed£83£138
2 bed£97£161
3 bed£106£193
4 bed£113£226

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C4 Consumer standards very serious failings; the regulator is intervening · Dec 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Gosport Borough Council tenants

No Gosport Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 629 tenant responses. Each figure is the share of tenants who said they were satisfied.

Satisfied with the overall service 84.9% better than the sector median of 71.8%
Satisfied with repairs 79.5% better than the sector median of 73.6%
Satisfied with time taken for repairs 77.2% better than the sector median of 69.5%
Home is well maintained 76.8% better than the sector median of 71.9%
Home is safe 79.8% better than the sector median of 77.6%
Landlord listens and acts 70% better than the sector median of 61.6%
Kept informed 74.9% better than the sector median of 72.0%
Treated fairly and with respect 78% about the sector median (77.9%)
Satisfied with complaints handling 40.1% better than the sector median of 35.5%
Communal areas clean and well maintained 73.8% better than the sector median of 66.7%
Positive contribution to the neighbourhood 66.8% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 66.8% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: gosport.gov.uk/article/2987/Tenant-Satisfaction-Measures-2024.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

98.5% Gas safety checks completed worse than the sector median of 100.0%
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
4.1% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
97.5% Non-emergency repairs done on time better than the sector median of 82.5%
99.9% Emergency repairs done on time better than the sector median of 94.9%
28.7 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
100% Stage 1 complaints answered on time better than the sector median of 89.9
5.6 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
82.4% Stage 2 complaints answered on time worse than the sector median of 88.9
61.7 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

The Housing Ombudsman has published 5 decisions about Gosport Borough Council in its searchable archive.

2maladministration
2partial maladministration
1no maladministration
  • Local Authority / ALMO or TMO (202524175) Partial Maladministration Apr 2026

      Decision Case ID 202524175 Decision type Investigation Landlord Gosport Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 April 2026 Background The landlord knew that the resident had several med

  • Managing Relations (202338597) Partial Maladministration Sep 2024

    The complaint is about the landlord\u2019s response to the resident\u2019s request for disabled adaptations. The Ombudsman has also considered the landlord\u2019s complaint handling.

  • Old Property Condition categories (202314200) Maladministration Jun 2024

    The complaint is about the landlord\u2019s response to the resident\u2019s reports about damp and mould at his property.

  • ASB/Abuse/Nuisance (202204534) Maladministration Jul 2023

    The complaint is about the landlord\u2019s handling of the resident\u2019s reports of ASB and noise nuisance. This Service has also considered the landlord\u2019s complaint handling and record keeping.

  • Managing Relations (202017234) No Maladministration

    The complaint is about the landlord\u2019s handling of the disposal of items in the resident\u2019s property following her death.

Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Gosport Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Gosport Borough Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

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