The Hartlepools War Memorial Homes & the Crosby Homes

Hartlepools War Memorial Homes & the Crosby Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Hartlepools War Memorial Homes & the Crosby Homes' permission.

24 homes in Hartlepool. Registered social landlord no. A1055. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.

Size, areas and typical rents

The Hartlepools War Memorial Homes & the Crosby Homes owns about 24 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£83-
1 bed£91£98
2 bed£105£120
3 bed£113£131
4 bed£125£143

Homes to swap from The Hartlepools War Memorial Homes & the Crosby Homes tenants

No The Hartlepools War Memorial Homes & the Crosby Homes tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Hartlepools War Memorial Homes & the Crosby Homes? Rate and review them

Housing Ombudsman decisions

No published Housing Ombudsman decisions were found for The Hartlepools War Memorial Homes & the Crosby Homes when we checked on 1 Nov 2026. You can search the decisions archive for "The Hartlepools War Memorial Homes & the Crosby Homes" yourself.

How to check Hartlepools War Memorial Homes & the Crosby Homes' reputation

There are no published tenant satisfaction scores for Hartlepools War Memorial Homes & the Crosby Homes. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 24 homes, Hartlepools War Memorial Homes & the Crosby Homes is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "The Hartlepools War Memorial Homes & the Crosby Homes" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Hartlepool: see our Hartlepool guide for what it's like to live there.

Swapping with a tenant of Hartlepools War Memorial Homes & the Crosby Homes?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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