High Peak Borough Council
77.5% of High Peak Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. High Peak Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with High Peak Borough Council's permission.
3,776 homes in High Peak. Registered social landlord no. 17UH. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
High Peak Borough Council owns about 3,776 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent |
|---|---|
| Bedsit | £71 |
| 1 bed | £81 |
| 2 bed | £88 |
| 3 bed | £96 |
| 4 bed | £104 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from High Peak Borough Council tenants
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 538 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 107th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: highpeak.gov.uk/Tenant-Satisfaction-Measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
The Housing Ombudsman has published 3 decisions about High Peak Borough Council in its searchable archive.
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ASB/Abuse/Nuisance (202205626)
No Maladministration
The complaint is about: The landlord\u2019s decision to send a letter to the resident about his behaviour and handling of the associated complaint. The landlord\u2019s introduction of a contact arrangement for the resident.
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Old Property Condition migrated-2025 (202219918)
No Maladministration
The complaint is about the landlord\u2019s response to the resident\u2019s request to install a solid fuel heating system and a pizza oven with associated covering structure.
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ASB/Abuse/Nuisance (202122468)
Maladministration
The complaint is about the landlord\u2019s handling of the residents reports of antisocial behaviour (ASB) and harassment. The Ombudsman has considered the landlord\u2019s complaint handling.
Source: the Housing Ombudsman decisions archive, checked 18 Oct 2026. To see every case, search the archive for "High Peak Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of High Peak Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.