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Lincolnshire Housing Partnership Limited

12,147 homes across 6 council areas, mostly in North East Lincolnshire, Boston and East Lindsey. Registered social landlord no. 4877. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Lincolnshire Housing Partnership Limited owns about 12,147 social homes across 6 council areas (2024/25).

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£72£83
1 bed£85£97
2 bed£98£122
3 bed£107£137
4 bed£118£166

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C2 Consumer standards meets the standards but has some weaknesses to fix · Oct 2024
G1 Governance well governed · Oct 2025
V2 Financial viability financially viable but with risks to manage · Oct 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Lincolnshire Housing Partnership Limited tenants

No Lincolnshire Housing Partnership Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,048 tenant responses. Each figure is the share of tenants who said they were satisfied.

Satisfied with the overall service 79.9% better than the sector median of 71.8%
Satisfied with repairs 81.1% better than the sector median of 73.6%
Satisfied with time taken for repairs 74.4% better than the sector median of 69.5%
Home is well maintained 77.4% better than the sector median of 71.9%
Home is safe 82.6% better than the sector median of 77.6%
Landlord listens and acts 72.1% better than the sector median of 61.6%
Kept informed 83% better than the sector median of 72.0%
Treated fairly and with respect 86% better than the sector median of 77.9%
Satisfied with complaints handling 40.8% better than the sector median of 35.5%
Communal areas clean and well maintained 73.2% better than the sector median of 66.7%
Positive contribution to the neighbourhood 76.7% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 70.4% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: lincolnshirehp.com/our-performance/how-were-doing/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.2% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
0% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)
47.8% Non-emergency repairs done on time worse than the sector median of 82.5%
99% Emergency repairs done on time better than the sector median of 94.9%
31.2 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
64.4% Stage 1 complaints answered on time worse than the sector median of 89.9
2.4 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
75% Stage 2 complaints answered on time worse than the sector median of 88.9
19.3 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 60 24

Housing Ombudsman decisions

The Housing Ombudsman has published 9 decisions about Lincolnshire Housing Partnership Limited in its searchable archive.

3maladministration
3partial maladministration
2no maladministration
  • Housing Association (202406349) Partial Maladministration May 2026

      Decision Case ID 202406349 Decision type Investigation Landlord Lincolnshire Housing Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background Following reports of a leak and damaged plast

  • Old Complaints Handling categories (202310248) Maladministration Jan 2025

    The complaint is about the landlord\u2019s handling of repairs to the property bathroom and the conduct of the landlord\u2019s contractors. The complaint is also about the landlord\u2019s complaint\u2019s handling and the level of compensa

  • Managing Relations (202313318) Maladministration Nov 2024

    The complaint is about the landlord's handling of the resident\u2019s reports of: Staff conduct. Damage caused by a leak. The associated complaint.

  • Managing Relations (202302323) Partial Maladministration Jun 2024

    The complaint is about; The landlord\u2019s handling of the resident\u2019s reports of Damp and mould. Leaks in the bathroom. The landlord\u2019s response to the resident\u2019s request for a replacement roof, kitchen and windows. The a

  • ASB/Abuse/Nuisance (202125741) No Maladministration Jul 2023

    The complaint is about the landlord\u2019s handling of: -\u00a0 The resident\u2019s reports of anti social behaviour. The resident\u2019s request to move home. The resident\u2019s complaint.

  • Managing Relations (202118675) Partial Maladministration Jun 2023

    The complaint is about the landlord\u2019s: Response to the resident\u2019s claim that the property did not meet her disability needs when let to her. Handling of the resident\u2019s request for adaptation works and repairs . Complaints han

Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Lincolnshire Housing Partnership Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Lincolnshire Housing Partnership?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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