Mansfield District Council
68.0% of Mansfield District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Mansfield District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Mansfield District Council's permission.
6,260 homes in Mansfield. Registered social landlord no. 37UF. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Mansfield District Council owns about 6,260 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Mansfield6,260 Mansfield
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £73 | - |
| 1 bed | £81 | £100 |
| 2 bed | £92 | £129 |
| 3 bed | £101 | £149 |
| 4 bed | £107 | £194 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Mansfield District Council tenants
No Mansfield District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 651 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 219th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: mansfield.gov.uk/housing/perform/2.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Mansfield District Council had 2 complaint determinations. 33% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 8 decisions about Mansfield District Council in its searchable archive.
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Local Authority / ALMO or TMO (202527837)
Maladministration Jan 2026
Decision Case ID 202527837 Decision type Investigation Landlord Mansfield District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 January 2026 Background The resident lives by himself in a one-bedroom
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Local Authority / ALMO or TMO (202126813)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of various repairs. The resident\u2019s reports that its staff and contractors were attending the property without giving notice. The resident\u2019s concer
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Information and data management (202322775)
Maladministration Aug 2024
The complaint is about the landlord\u2019s handling of kitchen alterations at the resident\u2019s home. The Ombudsman has also investigated the landlord\u2019s: Handling of the resident\u2019s associated complaint. Knowledge and informatio
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Old Property Condition migrated-2025 (202400625)
Maladministration Aug 2024
The complaint is about the landlord\u2019s handling of concerns of coldness in the resident\u2019s property.
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Financial (202220640)
Partial Maladministration Jan 2024
The complaint is about the: Landlord\u2019s handling of the resident\u2019s rent account. Conduct of the landlord\u2019s staff.
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ASB/Abuse/Nuisance (202014650)
Partial Maladministration Apr 2022
This complaint is about: The level of redress the landlord awarded in respect of repair issues the resident reported while she was moving into the property; The landlord\u2019s response to reported anti-social behaviour (ASB) from the resid
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Mansfield District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Mansfield District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust