Mid Suffolk District Council
66.0% of Mid Suffolk District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Mid Suffolk District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Mid Suffolk District Council's permission.
3,507 homes in Mid Suffolk. Registered social landlord no. 42UE. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Mid Suffolk District Council owns about 3,507 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Mid Suffolk3,507 Stowmarket
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £78 | - |
| 1 bed | £90 | £128 |
| 2 bed | £105 | £156 |
| 3 bed | £116 | £175 |
| 4 bed | £127 | £260 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Mid Suffolk District Council tenants
No Mid Suffolk District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Mid Suffolk District Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 613 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 244th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: midsuffolk.gov.uk/tenant-feedback-and-performance.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Mid Suffolk District Council in its searchable archive.
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Local Authority / ALMO or TMO (202339671)
Maladministration Feb 2026
Decision Case ID 202339671 Decision type Investigation Landlord Mid Suffolk District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 26 February 2026 Background The resident has reported damp and mould in
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Local Authority / ALMO or TMO (202445120)
Maladministration Sep 2025
The complaint is about the landlord\u2019s response to the resident\u2019s reports of damp and mould. We have also investigated the landlord\u2019s complaint handling.
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Old Complaints Handling categories (202338776)
Maladministration Jan 2025
REPORT COMPLAINT 202338776 Mid Suffolk District Council 29 January 2025 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This
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Managing Relations (202127679)
Partial Maladministration May 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s: reports of multiple repairs to her property; associated complaint.
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Local Authority / ALMO or TMO (201911656)
Partial Maladministration Aug 2021
The complaint is about: The landlord\u2019s handling of repairs carried out at the resident\u2019s new property. The landlord\u2019s handling of reports that contractors damaged the resident\u2019s possessions. The landlord\u2019s handling
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Mid Suffolk District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Mid Suffolk District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust