Milton Keynes City Council
53.1% of Milton Keynes City Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Milton Keynes City Council tenants can swap homes with other social housing tenants through a mutual exchange, with Milton Keynes City Council's permission.
12,500 homes in Milton Keynes. Registered social landlord no. 00MG. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Milton Keynes City Council owns about 12,500 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Milton Keynes12,500 Milton Keynes · Bletchley
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £84 | £151 |
| 1 bed | £97 | £196 |
| 2 bed | £109 | £213 |
| 3 bed | £118 | £250 |
| 4 bed | £130 | £291 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Milton Keynes City Council tenants
No Milton Keynes City Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,030 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 335th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: milton-keynes.gov.uk/housing/tps.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 4
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Milton Keynes City Council had 15 complaint determinations. 83% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 20 decisions about Milton Keynes City Council in its searchable archive.
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ASB/Abuse/Nuisance (202445243)
Maladministration May 2026
Decision Case ID 202445243 Decision type Investigation Landlord Milton Keynes City Council Landlord type Local Authority Occupancy SecureTenancy Date 27 May 2026 Background The resident reported antisocial behaviour (ASB) from neighbours to
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Local Authority / ALMO or TMO (202527577)
Maladministration Apr 2026
Decision Case ID 202527577 Decision type Investigation Landlord Milton Keynes City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident first reported mould in her propert
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Local Authority / ALMO or TMO (202453502)
Maladministration Apr 2026
Decision Case ID 202453502 Decision type Investigation Landlord Milton Keynes City Council Landlord type Local Authority Occupancy Secure Tenancy Date 14 April 2026 Background The resident reported antisocial behaviour (ASB) from a neighb
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Local Authority / ALMO or TMO (202419221)
Partial Maladministration Feb 2026
Decision Case ID 202419221 Decision type Investigation Landlord Milton Keynes Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 25 February 2026 Background In mid-2022 the resident reported cracks on walls
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Managing Relations (202343176)
Maladministration Nov 2025
Decision Case ID 202343176 Decision type Investigation Landlord Milton Keynes Council Landlord type Local Authority Occupancy Secure Tenancy Date 19 November 2025 Background The resident lives in a ground floor flat within a block of flats.
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Financial (202219477)
Maladministration May 2025
The complaint is about the landlord\u2019s: Response to the resident\u2019s requests for a new water cylinder. Handling of repairs to resolve a leak through an outbuilding roof. Response to the resident\u2019s requests for compensation for
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "Milton Keynes City Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Milton Keynes City Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust