North Ayrshire Council

13,405 homes in North Ayrshire. Council landlord in Scotland. On this page: what their tenants say, how quickly they do repairs, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

North Ayrshire Council owns about 13,405 social homes across 1 council area (2025/26).

Rents, Repairs And Tenant Satisfaction

From the Scottish Housing Regulator's 2025/26 report on North Ayrshire Council: it owned 13,405 homes at 31 March 2026 and raised its rents by 3.8% on average that year.

Average Weekly Rents

SizeHomesNorth Ayrshire CouncilScottish average
Bedsit (1 apartment)40£70.66£91.60
1 bedroom (2 apartment)3,057£89.55£98.60
2 bedrooms (3 apartment)5,983£90.93£101.42
3 bedrooms (4 apartment)3,891£92.26£110.33
4+ bedrooms (5 apartment)434£94.68£121.71

Scottish homes are sized in apartments: every room except the kitchen and bathroom counts, so a 3-apartment home is usually 2 bedrooms and a living room.

Tenant satisfaction

91.8%Overall servicebetter than the Scottish average of 87.6%
86.8%Keeping tenants informedworse than the Scottish average of 91.4%
89.7%Opportunities to participatebetter than the Scottish average of 88.1%

Quality and maintenance of homes

96.3%Scottish Housing Quality Standardbetter than the Scottish average of 89.5%
2.7 hoursEmergency repairsbetter than the Scottish average of 3.5 hours
8.5 daysNon-emergency repairsabout the Scottish average (8.8 days)
95.5%Reactive repairs 'right first time'about the Scottish average (95.3%)
93.7%Repair or maintenance satisfactionbetter than the Scottish average of 88.1%

Neighbourhoods

83.3%Percentage of anti-social behaviour cases resolvedworse than the Scottish average of 93.1%

Value for money

36.0 daysRe-let homesbetter than the Scottish average of 51.7 days

Satisfaction figures come from the landlord's own most recent tenant survey, reported to the regulator. The full report is on the Scottish Housing Regulator's website.

Homes to swap from North Ayrshire Council tenants

No North Ayrshire Council tenants have listed a home yet. Are you one? List your home and it will appear here.

Complaints And The Ombudsman

If a complaint to North Ayrshire Council isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.

The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including North Ayrshire Council: tenant satisfaction, repair times, rents and how many homes it owns. The main figures are on this page. Find it in the regulator's landlord reports.

Swapping with a tenant of North Ayrshire Council?

Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Page last updated:

Sources

  • North Ayrshire Council is one of the councils in Scotland that still own and let their own homes.
  • Homes, rents, tenant satisfaction and repairs: Scottish Housing Regulator, landlord report 2025/26 (Open Government Licence).