North Yorkshire Council
69.1% of North Yorkshire Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. North Yorkshire Council tenants can swap homes with other social housing tenants through a mutual exchange, with North Yorkshire Council's permission.
8,439 homes in North Yorkshire. Registered social landlord no. 5179. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
North Yorkshire Council owns about 8,439 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- North Yorkshire8,439 Ripon · Harrogate · Knaresborough · Northallerton · Scarborough · Selby · Skipton · Whitby
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £73 | - |
| 1 bed | £89 | £122 |
| 2 bed | £100 | £142 |
| 3 bed | £111 | £174 |
| 4 bed | £123 | £192 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from North Yorkshire Council tenants
No North Yorkshire Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 624 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 207th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, North Yorkshire Council had 2 complaint determinations. 100% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 4 decisions about North Yorkshire Council in its searchable archive.
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Old Property Condition categories (202302252)
No Maladministration Aug 2024
The complaint is about the landlords handling of: The residents report of damp and mould in the property. The residents report of outstanding repairs to the bathroom.
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ASB/Abuse/Nuisance (202205439)
Partial Maladministration Nov 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of: Anti social behaviour (ASB). Noise nuisance. The Ombudsman will also consider the landlord\u2019s handling of the resident\u2019s related complaint.
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Managing Relations (202221966)
Maladministration Jul 2023
The complaint is about the landlord\u2019s handling of the refurbishment of the resident\u2019s wet room. The landlord\u2019s complaint handling has also been investigated.
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Local Authority / ALMO or TMO (202343463)
Maladministration
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of: antisocial behaviour (ASB) from her neighbour. damp in the kitchen, living room, and hallway. various repairs, including repointing in the loft, a drafty
Source: the Housing Ombudsman decisions archive, checked 10 Oct 2026. To see every case, search the archive for "North Yorkshire Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of North Yorkshire Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust