Portobello Housing Co-operative Limited
Portobello Housing Co-operative tenants can swap homes with other social housing tenants through a mutual exchange, with Portobello Housing Co-operative's permission.
18 homes, mostly in Kensington and Chelsea and Brent. Registered social landlord no. C3338. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Portobello Housing Co-operative Limited owns about 18 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Kensington and Chelsea16 Kensington and Chelsea
- Brent2 Brent · Wembley
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £133 | £238 |
| 1 bed | £152 | £254 |
| 2 bed | £165 | £275 |
| 3 bed | £178 | £276 |
| 4 bed | £196 | £282 |
Homes to swap from Portobello Housing Co-operative Limited tenants
No Portobello Housing Co-operative Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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Rent from Portobello Housing Co-operative? Rate and review them
Housing Ombudsman decisions
The Housing Ombudsman has published 1 decision about Portobello Housing Co-operative Limited in its searchable archive.
-
ASB/Abuse/Nuisance (202117768)
Partial Maladministration Feb 2024
The complaint is about: The resident\u2019s reports of discrimination and harassment by the landlord for his health issues and disabilities. The landlord\u2019s handling of outstanding repairs at the resident\u2019s property and his resulti
Source: the Housing Ombudsman decisions archive, checked 21 Oct 2026. To see every case, search the archive for "Portobello Housing Co-operative Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Portobello Housing Co-operative's reputation
There are no published tenant satisfaction scores for Portobello Housing Co-operative. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 18 homes, Portobello Housing Co-operative is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Portobello Housing Co-operative Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Kensington and Chelsea: see our Kensington and Chelsea guide for what it's like to live there.
Swapping with a tenant of Portobello Housing Co-operative?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust