Redditch Borough Council
56.7% of Redditch Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Redditch Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Redditch Borough Council's permission.
5,465 homes in Redditch. Registered social landlord no. 47UD. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Redditch Borough Council owns about 5,465 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Redditch5,465 Redditch
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £76 | - |
| 1 bed | £89 | £134 |
| 2 bed | £99 | £149 |
| 3 bed | £109 | £154 |
| 4 bed | £116 | £172 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Redditch Borough Council tenants
No Redditch Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 654 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 323rd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 2
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Redditch Borough Council had 3 complaint determinations. 89% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 9 decisions about Redditch Borough Council in its searchable archive.
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Local Authority / ALMO or TMO (202519700)
Maladministration Apr 2026
Decision Case ID 202519700 Decision type Investigation Landlord Redditch Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 29 April 2026 Background The resident reported antisocial behaviour (ASB) t
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Local Authority / ALMO or TMO (202419881)
Apr 2026
Decision Case ID 202419881 Decision type Investigation Landlord Redditch Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 April 2026 Background The landlord fitted a new kitchen and floor in Jun
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Local Authority / ALMO or TMO (202417927)
Maladministration Jun 2025
The complaint is about the landlord's handling of: The resident\u2019s reports of damp and mould in the property. The installation and maintenance of aids and adaptations.\u00a0 The resident\u2019s reports of structural problems with the ba
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Local Authority / ALMO or TMO (202331009)
Maladministration Jun 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of damp and mould. The Ombudsman has also investigated the landlord\u2019s complaint handling.
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ASB/Abuse/Nuisance (202216635)
Partial Maladministration May 2024
The complaint is about the landlord\u2019s response to the resident\u2019s: Reports of damp and mould. Request for non-damp and mould related repairs. Reports of a ticking noise. Request for adaptations to her bathroom. The Ombudsman has
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ASB/Abuse/Nuisance (202213189)
Partial Maladministration Mar 2024
This complaint is about the landlord\u2019s handling of: The resident's reports of antisocial behaviour (ASB) by her neighbour. The resident\u2019s rehousing request. The associated complaint.
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Redditch Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Redditch Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust