Riverside Housing Co-operative (Redditch) Limited

Riverside Housing Co-operative (Redditch) tenants can swap homes with other social housing tenants through a mutual exchange, with Riverside Housing Co-operative (Redditch)'s permission.

Registered social landlord no. C4381. On this page: how they handle complaints and how to swap your home.

Homes to swap from Riverside Housing Co-operative (Redditch) Limited tenants

No Riverside Housing Co-operative (Redditch) Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

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Housing Ombudsman decisions

The Housing Ombudsman has published 3 decisions about Riverside Housing Co-operative (Redditch) Limited in its searchable archive.

2maladministration
  • Managing Relations (202204443) Maladministration Jan 2023

    The complaint is about the landlord\u2019s: response to the resident\u2019s reports of a draught impacting his property; complaints handling.

  • Old Property Condition migrated-2025 (202204196) Maladministration Nov 2022

    The complaint is about the landlord\u2019s response to the resident\u2019s reports about the loss of heating and hot water at her property.

  • Co-operative (202014331)

    The resident complained about the landlord\u2019s handling of repairs to the property.

Source: the Housing Ombudsman decisions archive, checked 28 Oct 2026. To see every case, search the archive for "Riverside Housing Co-operative (Redditch) Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Riverside Housing Co-operative (Redditch)'s reputation

Riverside Housing Co-operative (Redditch) doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Riverside Housing Co-operative (Redditch) Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.

Swapping with a tenant of Riverside Housing Co-operative (Redditch)?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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