Rochdale Boroughwide Housing Limited
76.6% of Rochdale Boroughwide Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Rochdale Boroughwide Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Rochdale Boroughwide Housing's permission.
12,136 homes in Rochdale. Registered social landlord no. 4607. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Rochdale Boroughwide Housing Limited owns about 12,136 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Rochdale12,136 Rochdale · Heywood · Littleborough · Middleton · Milnrow
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £72 | - |
| 1 bed | £84 | £101 |
| 2 bed | £97 | £126 |
| 3 bed | £108 | £141 |
| 4 bed | £125 | £169 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Rochdale Boroughwide Housing Limited tenants
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Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,300 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 123rd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: rbh.org.uk/performance.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Rochdale Boroughwide Housing Limited had 17 complaint determinations. 54% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 30 decisions about Rochdale Boroughwide Housing Limited in its searchable archive (showing the most recent 30).
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Financial (202307054)
No Maladministration Feb 2025
The complaint is about the landlord\u2019s response to the resident\u2019s complaint about his rent accounts and arrears.
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ASB/Abuse/Nuisance (202208779)
Maladministration Sep 2023
The complaint is about the landlord\u2019s handling of the resident's reports of anti-social behaviour (ASB).
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ASB/Abuse/Nuisance (202213714)
Jul 2023
The complaint is about the landlord\u2019s:
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Managing Relations (202221351)
Maladministration Jul 2023
The complaint is about the landlord\u2019s handling of repairs in the property following reports of leaks and damp. The Ombudsman has also considered the landlord\u2019s complaint handling .
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Managing Relations (202201509)
Severe Maladministration Feb 2023
The complaint is about the landlord\u2019s response to the complainant\u2019s concerns about how it terminated her tenancy. The Ombudsman has also considered the landlord\u2019s communication and overall treatment of the complainant through
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Financial (202206340)
Reasonable Redress Jan 2023
The complaint is about
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Rochdale Boroughwide Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Rochdale Boroughwide Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
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