Slough Borough Council
45.1% of Slough Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Slough Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Slough Borough Council's permission.
5,882 homes in Slough. Registered social landlord no. 00MD. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Slough Borough Council owns about 5,882 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Slough5,882 Slough
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £99 | - |
| 1 bed | £113 | £183 |
| 2 bed | £135 | £243 |
| 3 bed | £149 | £274 |
| 4 bed | £165 | £275 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Slough Borough Council tenants
No Slough Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 714 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 347th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: slough.gov.uk/performance-spending/performance-reporting/2.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Slough Borough Council had 3 complaint determinations. 100% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 19 decisions about Slough Borough Council in its searchable archive.
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Local Authority / ALMO or TMO (202442642)
Maladministration Apr 2026
Decision Case ID 202442642 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 April 2026 Background The resident experienced damp and mould in the prope
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Local Authority / ALMO or TMO (202318429)
Maladministration Apr 2026
Decision Case ID 202318429 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 April 2026 Background The resident has severely impaired sight and suffers
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Local Authority / ALMO or TMO (202500054)
Maladministration Apr 2026
Decision Case ID 202500054 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 15 April 2026 Background During 2023 the landlord carried out repairs to the
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Local Authority / ALMO or TMO (202409298)
Partial Maladministration Apr 2026
Decision Case ID 202409298 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 April 2026 Background The resident lives with his children. He was worried
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Managing Relations (202442937)
Partial Maladministration Nov 2025
Decision Case ID 202442937 Decision type Investigation Landlord Slough Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 18 November 2025 Background The resident lives in a house. The ground floor has
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Local Authority / ALMO or TMO (202217555)
Maladministration Sep 2025
The complaint is about the landlord\u2019s response to service charge queries. We have also assessed the landlord\u2019s complaint handling.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Slough Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Slough Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust