South Holland District Council

74.4% of South Holland District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. South Holland District Council tenants can swap homes with other social housing tenants through a mutual exchange, with South Holland District Council's permission.

3,823 homes in South Holland. Registered social landlord no. 32UF. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

South Holland District Council owns about 3,823 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
1 bed£84£107
2 bed£95£134
3 bed£104£156
4 bed£112£185

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C1 Consumer standards meets the consumer standards · Oct 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from South Holland District Council tenants

No South Holland District Council tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from South Holland District Council? Rate and review them

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 524 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 150th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 74.4% better than the sector median of 71.8%
Satisfied with repairs 73% about the sector median (73.6%)
Satisfied with time taken for repairs 76.4% better than the sector median of 69.5%
Home is well maintained 74.6% better than the sector median of 71.9%
Home is safe 85.7% better than the sector median of 77.6%
Landlord listens and acts 64.7% better than the sector median of 61.6%
Kept informed 76.3% better than the sector median of 72.0%
Treated fairly and with respect 83.4% better than the sector median of 77.9%
Satisfied with complaints handling 34% worse than the sector median of 35.5%
Communal areas clean and well maintained 80.8% better than the sector median of 66.7%
Positive contribution to the neighbourhood 71.8% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 68.8% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
0.3% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)
91.3% Non-emergency repairs done on time better than the sector median of 82.5%
100% Emergency repairs done on time better than the sector median of 94.9%
56.2 Stage 1 complaints per 1,000 homes worse than the sector median of 53.9
94.8% Stage 1 complaints answered on time better than the sector median of 89.9
7.7 Stage 2 complaints per 1,000 homes about the sector median (8.4%)
100% Stage 2 complaints answered on time better than the sector median of 88.9
26.8 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 28 8

Housing Ombudsman decisions

The Housing Ombudsman has published 4 decisions about South Holland District Council in its searchable archive.

1maladministration
2partial maladministration
1no maladministration
  • Health and Safety (inc. building safety) (202233115) Partial Maladministration Jul 2024

    The complaint is about: The landlord's handling of the resident\u2019s personal belongings in his former property following a fire. The landlord's decision to restrict the resident's access to his former property following a fire.

  • Information and data management (202111751) Maladministration Nov 2023

    The complaint is about the landlord\u2019s handling of: The resident\u2019s kitchen adaptation works. The resident\u2019s complaint. The Ombudsman also assessed the landlord\u2019s record keeping.

  • Managing Relations (202104237) Partial Maladministration Mar 2022

    REPORT COMPLAINT 202104237 South Holland District Council 15 March 2022 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is s

  • Financial (201914962) No Maladministration Jan 2022

    The complaint is about: The landlord\u2019s response to the residents\u2019 concerns about the service charge and service delivery. The service charge payable under the tenancy agreement. The landlord\u2019s response to repairs.

Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "South Holland District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of South Holland District Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Latest From @HomeExchangeGB

Follow @HomeExchangeGB for new homes

Page last updated:

Sources

Our editorial standards · Review policy · Report a mistake