MutualHomeExchange.co.uk
Get started

South Kesteven District Council

5,898 homes in South Kesteven. Registered social landlord no. 32UG. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

List your home

Size, areas and typical rents

South Kesteven District Council owns about 5,898 social homes across 1 council area (2024/25).

Typical weekly rents

Average council rents in this council's area, 2024/25. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£64-
1 bed£84£120
2 bed£94£162
3 bed£104£193
4 bed£109£226

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C2 Consumer standards meets the standards but has some weaknesses to fix · Jul 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from South Kesteven District Council tenants

No South Kesteven District Council tenants have listed a home yet. Are you one? List your home and it will appear here.

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 581 tenant responses. Each figure is the share of tenants who said they were satisfied.

Satisfied with the overall service 61.1% worse than the sector median of 71.8%
Satisfied with repairs 66.2% worse than the sector median of 73.6%
Satisfied with time taken for repairs 52.4% worse than the sector median of 69.5%
Home is well maintained 59.2% worse than the sector median of 71.9%
Home is safe 69.1% worse than the sector median of 77.6%
Landlord listens and acts 49.5% worse than the sector median of 61.6%
Kept informed 59.1% worse than the sector median of 72.0%
Treated fairly and with respect 67.6% worse than the sector median of 77.9%
Satisfied with complaints handling 36.2% about the sector median (35.5%)
Communal areas clean and well maintained 64.9% worse than the sector median of 66.7%
Positive contribution to the neighbourhood 59.2% worse than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 57.5% worse than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.3% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
2.5% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
68% Non-emergency repairs done on time worse than the sector median of 82.5%
87% Emergency repairs done on time worse than the sector median of 94.9%
39.8 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
88% Stage 1 complaints answered on time worse than the sector median of 89.9
3.1 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
100% Stage 2 complaints answered on time better than the sector median of 88.9
15.8 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 60 24

Housing Ombudsman decisions

The Housing Ombudsman has published 10 decisions about South Kesteven District Council in its searchable archive.

5maladministration
2partial maladministration
1no maladministration
  • Local Authority / ALMO or TMO (202413942) Maladministration May 2026

      Decision Case ID 202413942 Decision type Investigation Landlord South Kesteven District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 28 May 2026 Background The resident raised concerns about the condit

  • Local Authority / ALMO or TMO (202529161) No Maladministration Mar 2026

      Decision Case ID 202529161 Decision type Investigation Landlord South Kesteven District Council Landlord type Local Authority Occupancy Secure Tenancy Date 20 March 2026 Background The resident has lived in a bungalow since March 2021. Sh

  • Local Authority / ALMO or TMO (202334681) Oct 2025

    Decision Case ID 202334681 Decision type Investigation Landlord South Kesteven District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 October 2025 Background On 28 July 2023 the resident complained to

  • Managing Relations (202330587) Maladministration Aug 2024

    The complaint is about the landlord\u2019s handling of: Repairs in the resident\u2019s property and the resident\u2019s request for improvements. The resident\u2019s complaint.

  • Local Authority / ALMO or TMO (202127106) Maladministration Feb 2024

    The complaint is about the landlord\u2019s: Handling of the resident\u2019s reports of damp and mould. Provision of keys for the windows in the property. Complaint handling.

  • Old Complaints Handling categories (202204512) Maladministration Nov 2023

    The complaint is about the landlord's handling of: Repairs to the property and the associated delays. The associated complaint.

Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "South Kesteven District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of South Kesteven District Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

Page last updated:

Sources