South Liverpool Homes Limited
78.0% of South Liverpool Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. South Liverpool Homes tenants can swap homes with other social housing tenants through a mutual exchange, with South Liverpool Homes' permission.
3,826 homes in Liverpool. Registered social landlord no. L4230. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
South Liverpool Homes Limited owns about 3,826 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Liverpool3,826 Liverpool
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £85 | - |
| 1 bed | £93 | £116 |
| 2 bed | £104 | £130 |
| 3 bed | £112 | £137 |
| 4 bed | £122 | £159 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from South Liverpool Homes Limited tenants
No South Liverpool Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 600 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 99th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: southliverpoolhomes.co.uk/news/news-details/?id=9668.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about South Liverpool Homes Limited in its searchable archive.
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Managing Relations (202300263)
No Maladministration Apr 2024
The complaint is about; The landlord\u2019s response to the resident\u2019s concerns about staff conduct. The landlord\u2019s response to the resident\u2019s request for replacement kitchen flooring. The landlord\u2019s response to the res
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ASB/Abuse/Nuisance (202214749)
No Maladministration Oct 2023
The complaint is about the landlord\u2019s: Handling of the resident\u2019s reports of antisocial behaviour (ASB). Response to the resident\u2019s concerns about staff conduct. Handling of the associated complaint.
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Health and Safety (inc. building safety) (202221149)
Partial Maladministration Jul 2023
The complaint is about the landlord\u2019s: Handling of the resident\u2019s succession of her mother\u2019s tenancy and associated rent arrears. Handling of the resident\u2019s benefit support needs. Handling of the boiler inspection at the
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Managing Relations (202207567)
No Maladministration Jul 2023
The complaint is about: the resident\u2019s report of a lack of benefit from the landlord\u2019s solar panels, and; the level of compensation offered to remedy this situation.
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ASB/Abuse/Nuisance (202104309)
No Maladministration Apr 2022
The complaint is about the landlord\u2019s response to the residents\u2019 reports about noise and anti-social behaviour (\u2018ASB.\u2019)
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "South Liverpool Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of South Liverpool Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust