Tamworth Borough Council
60.2% of Tamworth Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Tamworth Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Tamworth Borough Council's permission.
4,270 homes in Tamworth. Registered social landlord no. 41UK. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Tamworth Borough Council owns about 4,270 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Tamworth4,270 Tamworth
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £81 | - |
| 1 bed | £90 | £121 |
| 2 bed | £100 | £149 |
| 3 bed | £111 | £172 |
| 4 bed | £124 | £201 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Tamworth Borough Council tenants
No Tamworth Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,027 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 300th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: tamworth.gov.uk/council/how-council-run/how-council-performing.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 26 24
Housing Ombudsman decisions
The Housing Ombudsman has published 8 decisions about Tamworth Borough Council in its searchable archive.
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ASB/Abuse/Nuisance (202336512)
Maladministration Sep 2024
This complaint is about the landlord\u2019s handling of the resident\u2019s antisocial behaviour (ASB) reports.
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Old Property Condition migrated-2025 (202303925)
Maladministration Jul 2024
The complaint is about the landlord\u2019s response to: The resident\u2019s report that the contractor did not give him adequate notice of the additional work needed to his property or the impact of the work. The resident\u2019s report that
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Old Property Condition migrated-2025 (202401849)
Maladministration Jun 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s report of a leak from the water tank in her home.
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Old Property Condition migrated-2025 (202310186)
Maladministration Apr 2024
The complaint is about the landlord\u2019s handling of: Damp and mould. Repairs at the property.
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Occupancy Rights (202207084)
No Maladministration Nov 2022
The complaint is about the landlord\u2019s response to the resident\u2019s request for its debris removal recharge to her after she left her former property to be withdrawn.
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Old Property Condition migrated-2025 (202115860)
No Maladministration Jun 2022
The Complaint is about the landlord\u2019s handling of repairs to the resident\u2019s WC and consequent interruption to his water supply.
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Tamworth Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Tamworth Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust