Tandridge District Council
2,587 homes in Tandridge. Registered social landlord no. 43UK. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Tandridge District Council owns about 2,587 social homes across 1 council area (2024/25).
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- Tandridge Caterham guide2,587
Typical weekly rents
Average council rents in this council's area, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £91 | £137 |
| 1 bed | £103 | £184 |
| 2 bed | £120 | £228 |
| 3 bed | £144 | £268 |
| 4 bed | £153 | £295 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Tandridge District Council tenants
No Tandridge District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 657 tenant responses. Each figure is the share of tenants who said they were satisfied.
The thin marker on each bar is the median across all landlords in the data set.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Tandridge District Council had 3 complaint determinations. 75% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 7 decisions about Tandridge District Council in its searchable archive.
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Managing Relations (202334587)
Maladministration Oct 2025
Decision Case ID 202334587 Decision type Investigation Landlord Tandridge District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 20 October 2025 Background The resident lives in a 1 bedroom property. She
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Local Authority / ALMO or TMO (202313622)
No Maladministration Jun 2025
The complaint is about the landlord not giving the resident prior notice before the placement of scaffolding around the property The Ombudsman has also considered the landlord\u2019s handling of the associated complaint.
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Old Complaints Handling categories (202310711)
Maladministration Jan 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s request for permission to remove a bathroom cupboard in his property. The Ombudsman has also considered the landlord\u2019s complaint handling.
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Managing Relations (202117404)
Severe Maladministration Jan 2023
This complaint is about the landlord\u2019s response to concerns raised about the attitude and approach of the resident\u2019s former housing officer and the resident\u2019s request for that officer to be changed. On 17 June 2021, the landl
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Managing Relations (202014407)
Partial Maladministration Jun 2022
The complaint is about the landlord\u2019s handling of: A neighbour dispute. Works at the property following an occupational therapy recommendation. Management of the scheme since it changed from sheltered accommodation to general needs acc
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Old Property Condition migrated-2025 (202009531)
No Maladministration Nov 2021
The landlord\u2019s response to the resident\u2019s assertion that contractors advised him to use both heating switches, which resulted in additional charges.
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Tandridge District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Tandridge District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.