Uttlesford District Council
74.2% of Uttlesford District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Uttlesford District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Uttlesford District Council's permission.
2,813 homes in Uttlesford. Registered social landlord no. 22UQ. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Uttlesford District Council owns about 2,813 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Uttlesford2,813 Great Dunmow · Saffron Walden
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £91 | £182 |
| 1 bed | £109 | £165 |
| 2 bed | £123 | £210 |
| 3 bed | £138 | £245 |
| 4 bed | £151 | £250 |
Homes to swap from Uttlesford District Council tenants
No Uttlesford District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 515 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 153rd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Uttlesford District Council had 4 complaint determinations. 100% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 6 decisions about Uttlesford District Council in its searchable archive.
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Financial (202407659)
Partial Maladministration Jun 2026
\u00a0Decision Case ID 202407659 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 June 2026 Background The resident reported an oil leak from her e
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Local Authority / ALMO or TMO (202417008)
Maladministration Apr 2026
Decision Case ID 202417008 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The resident has lived in a three bedroom bunga
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Managing Relations (202422617)
Partial Maladministration Dec 2025
Decision Case ID 202422617 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 19 December 2025 Background The resident has been a tenant at the landlord
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ASB/Abuse/Nuisance (202431683)
Maladministration Dec 2025
Decision Case ID 202431683 Decision type Investigation Landlord Uttlesford District Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 18 December 2025 Background The resident has been the leaseholder of the prop
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ASB/Abuse/Nuisance (202209854)
Partial Maladministration Feb 2024
The complaint is about the landlord\u2019s handling of: Repairs to the property, including damp and mould; Alterations made to the property by the resident; The resident\u2019s reports of neighbour issues; The resident\u2019s concerns about
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Local Authority / ALMO or TMO (202005573)
Maladministration Aug 2021
The complaint is about: The landlord\u2019s handling of a boundary hedge maintenance dispute. The landlord\u2019s associated complaint handling.
Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Uttlesford District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Uttlesford District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust