Warwick District Council

58.2% of Warwick District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Warwick District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Warwick District Council's permission.

5,872 homes in Warwick. Registered social landlord no. 44UF. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Warwick District Council owns about 5,872 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£88-
1 bed£106£156
2 bed£115£211
3 bed£128£269
4 bed£149£323

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C3 Consumer standards serious failings on the consumer standards; improvement needed · Sep 2024

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Warwick District Council tenants

No Warwick District Council tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 893 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 314th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 58.2% worse than the sector median of 71.8%
Satisfied with repairs 62.3% worse than the sector median of 73.6%
Satisfied with time taken for repairs 60.7% worse than the sector median of 69.5%
Home is well maintained 63.8% worse than the sector median of 71.9%
Home is safe 70% worse than the sector median of 77.6%
Landlord listens and acts 50.3% worse than the sector median of 61.6%
Kept informed 59.2% worse than the sector median of 72.0%
Treated fairly and with respect 71.2% worse than the sector median of 77.9%
Satisfied with complaints handling 26.1% worse than the sector median of 35.5%
Communal areas clean and well maintained 53.7% worse than the sector median of 66.7%
Positive contribution to the neighbourhood 51.8% worse than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 48.4% worse than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: warwickdc.gov.uk/info/20166/council_tenants/1981/tenant_satisfaction_measures.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)
97.8% Fire risk assessments completed worse than the sector median of 100.0%
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
5.5% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
80.5% Non-emergency repairs done on time worse than the sector median of 82.5%
95.1% Emergency repairs done on time about the sector median (94.9%)
24.4 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
65.7% Stage 1 complaints answered on time worse than the sector median of 89.9
3.9 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
18.2% Stage 2 complaints answered on time worse than the sector median of 88.9
25.7 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 40 24

Housing Ombudsman decisions

The Housing Ombudsman has published 7 decisions about Warwick District Council in its searchable archive.

4maladministration
3partial maladministration
  • Local Authority / ALMO or TMO (202312721) Partial Maladministration Apr 2026

    Decision Case ID 202312721 Decision type Investigation Landlord Warwick District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 April 2026 Background The property is a flat within a communal block. The

  • Local Authority / ALMO or TMO (202442833) Maladministration Feb 2026

      \u00a0Decision Case ID 202442833 Decision type Investigation Landlord Warwick District Council Landlord type Local Authority / ALMO or TMO Occupancy Shared Ownership Date 23 February 2026   Background The property is a newly built 3\u2011

  • Financial (202201904) Maladministration Sep 2024

    The complaint is about the landlord\u2019s handling of: The resident\u2019s rent account including his late mother\u2019s arrears after the resident succeeded the tenancy. The related complaint.

  • ASB/Abuse/Nuisance (202309354) Partial Maladministration Aug 2024

    The complaint is about the landlord\u2019s handling of the resident\u2019s: Reports of repairs to communal areas. Concerns about the cleanliness of the building, and fly tipping. Reports of Antisocial behaviour (ASB) in the communal areas o

  • Managing Relations (202234620) Maladministration Jul 2024

    The complaint is about: The landlord\u2019s handling of various repairs, including repairs to the roof and concerns around the location of scaffolding, dust from repair works and standard of works conducted within the property. The landlord

  • Information and data management (202226965) Maladministration Jul 2024

    The complaint is about the landlord\u2019s handling of the resident\u2019s reported concerns about staff conduct. The Ombudsman has also assessed the landlord\u2019s: record keeping complaint handling.

Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Warwick District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Warwick District Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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