Wheatley Housing Group Ltd
Registered social landlord no. 363 in Scotland. On this page: how to swap your home and how to check their reputation.
Homes to swap from Wheatley Housing Group Ltd tenants
No Wheatley Housing Group Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.
Complaints And The Ombudsman
If a complaint to Wheatley Housing Group isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.
The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including Wheatley Housing Group: tenant satisfaction, repair times, rents and how many homes it owns. Find it in the regulator's landlord reports.
How to check Wheatley Housing Group's reputation
Scottish landlords report to the Scottish Housing Regulator, not to the English regulator whose tenant satisfaction scores we show for landlords in England, so there are no scores on this page yet.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Scottish Public Services Ombudsman (SPSO)'s decisions for "Wheatley Housing Group" on its website. No results is common for small landlords and usually a good sign.
- Read the regulator's report. The Scottish Housing Regulator's landlord reports show Wheatley Housing Group's tenant satisfaction, repair times and rents against the Scottish average.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
Swapping with a tenant of Wheatley Housing Group?
Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing. Wheatley Housing Group's website has their application form and rules.