Wokingham Borough Council
64.1% of Wokingham Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Wokingham Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Wokingham Borough Council's permission.
2,698 homes in Wokingham. Registered social landlord no. 00MF. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Wokingham Borough Council owns about 2,698 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £106 | - |
| 1 bed | £122 | - |
| 2 bed | £137 | £242 |
| 3 bed | £154 | £294 |
| 4 bed | £168 | £395 |
Homes to swap from Wokingham Borough Council tenants
No Wokingham Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 501 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 268th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 15 3
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Wokingham Borough Council had 3 complaint determinations. 86% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 4 decisions about Wokingham Borough Council in its searchable archive.
-
Local Authority / ALMO or TMO (202333811)
Maladministration Apr 2025
The complaint is about the landlord\u2019s response to the resident\u2019s report that a contractor damaged her television and her subsequent request for compensation.
-
ASB/Abuse/Nuisance (202205406)
Maladministration Aug 2023
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of antisocial behaviour (ASB).
-
Old Property Condition migrated-2025 (202102033)
Partial Maladministration Dec 2021
REPORT COMPLAINT 202102033 Wokingham Borough Council 22 December 2021 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set
-
Managing Relations (202108469)
No Maladministration
The complaint is about the tone and content of the landlord\u2019s warning letter to the resident, and an associated email.
Source: the Housing Ombudsman decisions archive, checked 17 Oct 2026. To see every case, search the archive for "Wokingham Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Wokingham Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust