Barnsbury Housing Association

Barnsbury Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Barnsbury Housing Association's permission.

299 homes in Islington. Registered social landlord no. L2518. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Barnsbury Housing Association owns about 299 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£119£194
1 bed£143£221
2 bed£165£252
3 bed£175£273
4 bed£195£271

Homes to swap from Barnsbury Housing Association tenants

No Barnsbury Housing Association tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Rent from Barnsbury Housing Association? Rate and review them

Housing Ombudsman decisions

The Housing Ombudsman has published 3 decisions about Barnsbury Housing Association in its searchable archive.

1maladministration
1partial maladministration
1no maladministration
  • Managing Relations (202439886) Maladministration Jan 2025

    The complaint is about: The landlord\u2019s response to the resident\u2019s concerns about its pest control contractor taking pictures in the property without permission. The landlord\u2019s handling of its contractor reports concerning th

  • Managing Relations (202308415) No Maladministration Jan 2025

    The complaint is about:

  • Managing Relations (201800265) Partial Maladministration

    The complaint is about the landlord\u2019s handling of repeated repairs to the heating and hot water system. The Ombudsman has also considered the landlord\u2019s complaint handling.

Source: the Housing Ombudsman decisions archive, checked 4 Nov 2026. To see every case, search the archive for "Barnsbury Housing Association". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Barnsbury Housing Association's reputation

There are no published tenant satisfaction scores for Barnsbury Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 299 homes, Barnsbury Housing Association is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Barnsbury Housing Association" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Islington: see our Islington guide for what it's like to live there.

Swapping with a tenant of Barnsbury Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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