Blackpool Borough Council
79.2% of Blackpool Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Blackpool Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Blackpool Borough Council's permission.
4,767 homes in Blackpool. Registered social landlord no. 00EY. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Blackpool Borough Council owns about 4,767 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Blackpool4,767 Blackpool
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £66 | - |
| 1 bed | £80 | £91 |
| 2 bed | £90 | £123 |
| 3 bed | £100 | £136 |
| 4 bed | £132 | £162 |
Homes to swap from Blackpool Borough Council tenants
No Blackpool Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,149 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 85th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: bch.co.uk/about-us/our-performance/tenant-satisfaction-measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
The Housing Ombudsman has published 2 decisions about Blackpool Borough Council in its searchable archive.
-
Managing Relations (202428526)
Partial Maladministration Nov 2025
Decision Case ID 202428526 Decision type Investigation Landlord Blackpool Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 12 November 2025 Background The resident lives at the property, a 1-bedroom
-
Managing Relations (202423540)
Outside Jurisdiction
Decision Case ID 202423540 Decision type Jurisdiction Landlord Blackpool Borough Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 3 December 2025 Background The resident has had issues relating to antisocial
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Blackpool Borough Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Blackpool Borough Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust