Central Bedfordshire Council
60.9% of Central Bedfordshire Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Central Bedfordshire Council tenants can swap homes with other social housing tenants through a mutual exchange, with Central Bedfordshire Council's permission.
5,571 homes in Central Bedfordshire. Registered social landlord no. 00KC. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Central Bedfordshire Council owns about 5,571 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Central Bedfordshire5,571 Ampthill · Biggleswade · Dunstable · Flitwick · Houghton Regis · Leighton Buzzard · Sandy
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £98 | - |
| 1 bed | £114 | £164 |
| 2 bed | £128 | £205 |
| 3 bed | £138 | £263 |
| 4 bed | £150 | £340 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Central Bedfordshire Council tenants
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Central Bedfordshire Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 816 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 296th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: centralbedfordshire.gov.uk/info/361/tenant_involvement/1989/tenant_satisfaction_measures_survey.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Central Bedfordshire Council had 4 complaint determinations. 56% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 7 decisions about Central Bedfordshire Council in its searchable archive.
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Local Authority / ALMO or TMO (202524985)
Partial Maladministration Feb 2026
The landlord delayed in responding to the resident\u2019s complaint but explained that this was because her complaint was complex. It appropriately sought extensions and replied in full to all her points.
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Local Authority / ALMO or TMO (202300740)
Partial Maladministration May 2025
REPORT COMPLAINT 202300740 Central Bedfordshire Council 22 May 2025 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is s
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Health and Safety (inc. building safety) (202318358)
Partial Maladministration Feb 2025
The landlord\u2019s responses to the resident\u2019s complaints about: His heating and hot water. Work to the boiler and a gas leak.
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Managing Relations (202224255)
Maladministration Feb 2024
The complaint is about the landlord\u2019s: Response to damp and mould following a leak in the property. Complaint handling.
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ASB/Abuse/Nuisance (202217828)
Maladministration Oct 2023
The complaint is about the landlord's handling of: The resident\u2019s reports of anti-social behaviour (\u2018ASB\u2019); and The subsequent complaint.
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Occupancy Rights (202109175)
Reasonable Redress Jul 2022
The complaint concerns the landlord\u2019s handling of the resident\u2019s request to succeed to the tenancy.
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Central Bedfordshire Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Central Bedfordshire Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.