City of Wolverhampton Council
66.4% of City of Wolverhampton Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. City of Wolverhampton Council tenants can swap homes with other social housing tenants through a mutual exchange, with City of Wolverhampton Council's permission.
21,174 homes in Wolverhampton. Registered social landlord no. 00CW. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
City of Wolverhampton Council owns about 21,174 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Wolverhampton21,174 Wolverhampton · Bilston · Wednesfield
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £78 | £102 |
| 1 bed | £86 | £103 |
| 2 bed | £96 | £128 |
| 3 bed | £109 | £145 |
| 4 bed | £120 | £183 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from City of Wolverhampton Council tenants
No City of Wolverhampton Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,675 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 241st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: wolverhampton.gov.uk/housing/housing-strategy-performance-and-policy/tenant-satisfaction-measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 65 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, City of Wolverhampton Council had 16 complaint determinations. 42% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 11 decisions about City of Wolverhampton Council in its searchable archive.
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Local Authority / ALMO or TMO (202519716)
Partial Maladministration Jan 2026
Decision Case ID 202519716 Decision type Investigation Landlord City of Wolverhampton Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 23 January 2026 Background The landlord is aware the resident is disab
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Local Authority / ALMO or TMO (202519732)
No Maladministration Jan 2026
Decision Case ID 202519732 Decision type Investigation Landlord City of Wolverhampton Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 21 January 2026 Background In January 2025 the resident asked the land
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Local Authority / ALMO or TMO (202404424)
Maladministration Nov 2025
Decision Case ID 202404424 Decision type Investigation Landlord Wolverhampton City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 28 November 2025 Background The resident lives with her 2 children. She
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Local Authority / ALMO or TMO (202406880)
Partial Maladministration Nov 2025
Decision Case ID 202406880 Decision type Investigation Landlord Wolverhampton City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 13 November 2025 Background The property is a 1-bedroom flat in a block.
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Local Authority / ALMO or TMO (202332042)
Partial Maladministration Oct 2025
Decision Case ID 202332042 Decision type Investigation Landlord Wolverhampton City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident holds a tenancy with the landlord
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Local Authority / ALMO or TMO (202423052)
Maladministration Oct 2025
Decision Case ID 202423052 Decision type Investigation Landlord Wolverhampton City Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 October 2025 Background The resident lives in a 2-bedroom terrace hous
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "City of Wolverhampton Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of City of Wolverhampton Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust