Colchester City Council
6,066 homes in Colchester. Registered social landlord no. 22UG. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Colchester City Council owns about 6,066 social homes across 1 council area (2024/25).
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- Colchester 6,066
Typical weekly rents
Average council rents in this council's area, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £81 | - |
| 1 bed | £96 | £138 |
| 2 bed | £108 | £176 |
| 3 bed | £124 | £215 |
| 4 bed | £136 | £277 |
Homes to swap from Colchester City Council tenants
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 885 tenant responses. Each figure is the share of tenants who said they were satisfied.
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 86 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Colchester City Council had 9 complaint determinations. 33% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
You can search the Housing Ombudsman decisions archive for "Colchester City Council" to see published complaints about this landlord.
Swapping with a tenant of Colchester City Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.