Dover District Council
77.3% of Dover District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Dover District Council tenants can swap homes with other social housing tenants through a mutual exchange, with Dover District Council's permission.
4,537 homes in Dover. Registered social landlord no. 29UE. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Dover District Council owns about 4,537 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £79 | - |
| 1 bed | £96 | £116 |
| 2 bed | £105 | £154 |
| 3 bed | £117 | £197 |
| 4 bed | £129 | £264 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Dover District Council tenants
No Dover District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 677 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 109th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 15 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Dover District Council had 2 complaint determinations. 43% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 3 decisions about Dover District Council in its searchable archive.
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ASB/Abuse/Nuisance (202306500)
Partial Maladministration Aug 2024
The complaint is about: The landlord\u2019s response to the resident's concerns about threats of eviction. The landlord\u2019s response and handling of the resident\u2019s reports about antisocial behaviour (ASB). The landlord\u2019s respon
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Old Property Condition migrated-2025 (202119825)
No Maladministration May 2022
The complaint is about the landlord\u2019s handling of the resident\u2019s request for adaptations at his property.
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ASB/Abuse/Nuisance (202313200)
Partial Maladministration
The complaint is about the landlord\u2019s: Handling of reports of damp and mould at the property. Handling of reports of noise from the heating system. Handling of reports of the heating not working. Complaint handling.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "Dover District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Dover District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust