Gravesend Churches Housing Association Limited

Gravesend Churches Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Gravesend Churches Housing Association's permission.

577 homes, mostly in Gravesham, Dartford and Maidstone. Registered social landlord no. LH0870. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Gravesend Churches Housing Association Limited owns about 577 social homes across 3 council areas (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£86-
1 bed£114£164
2 bed£129£206
3 bed£144£236
4 bed£155£282

Homes to swap from Gravesend Churches Housing Association Limited tenants

No Gravesend Churches Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Housing Ombudsman decisions

The Housing Ombudsman has published 1 decision about Gravesend Churches Housing Association Limited in its searchable archive.

1partial maladministration
  • Housing Association (202224957) Partial Maladministration Dec 2024

    The complaint is about the landlord\u2019s handling of: Repairs to the communal stairwell. Repairs to the water supply pipes. The associated complaint.

Source: the Housing Ombudsman decisions archive, checked 20 Oct 2026. To see every case, search the archive for "Gravesend Churches Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Gravesend Churches Housing Association's reputation

There are no published tenant satisfaction scores for Gravesend Churches Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 577 homes, Gravesend Churches Housing Association is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Gravesend Churches Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Gravesham: see our Gravesend guide for what it's like to live there.

Swapping with a tenant of Gravesend Churches Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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