London Borough of Enfield
61.6% of London Borough of Enfield tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. London Borough of Enfield tenants can swap homes with other social housing tenants through a mutual exchange, with London Borough of Enfield's permission.
10,605 homes in Enfield. Registered social landlord no. 00AK. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
London Borough of Enfield owns about 10,605 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Enfield10,605 Enfield Town · Edmonton
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £105 | - |
| 1 bed | £112 | £200 |
| 2 bed | £127 | £226 |
| 3 bed | £148 | £243 |
| 4 bed | £163 | £260 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from London Borough of Enfield tenants
No London Borough of Enfield tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,002 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 291st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 22 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, London Borough of Enfield had 29 complaint determinations. 76% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 30 decisions about London Borough of Enfield in its searchable archive (showing the most recent 30).
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Local Authority / ALMO or TMO (202402399)
No Maladministration Mar 2026
Decision Case ID 202402399 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 March 2026 Background The resident complained to the landlord after it re
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Local Authority / ALMO or TMO (202339314)
Maladministration Jan 2026
Decision Case ID 202339314 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority Occupancy Leaseholder Date 23 January 2026 Background The resident lives in a 2-bedroom maisonette, located in a low-r
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Managing Relations (202412571)
Maladministration Dec 2025
Decision Case ID 202412571 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 17 December 2025 Background The resident moved to the property in October 20
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Local Authority / ALMO or TMO (202439114)
Partial Maladministration Nov 2025
Decision Case ID 202439114 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 27 November 2025 Background The resident reported damp and mould caused by
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Local Authority / ALMO or TMO (202315690)
Partial Maladministration Nov 2025
Decision Case ID 202315690 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 17 November 2025 Background The resident lives in a flat within a block. She
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Managing Relations (202416777)
Maladministration Nov 2025
Decision Case ID 202416777 Decision type Investigation Landlord London Borough of Enfield Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 11 November 2025 Background The resident has a lung condition that was known
Source: the Housing Ombudsman decisions archive, checked 14 Oct 2026. To see every case, search the archive for "London Borough of Enfield". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of London Borough of Enfield?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust