Nottingham City Council
59.5% of Nottingham City Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Nottingham City Council tenants can swap homes with other social housing tenants through a mutual exchange, with Nottingham City Council's permission.
24,078 homes in Nottingham. Registered social landlord no. 00FY. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Nottingham City Council owns about 24,078 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Nottingham24,078 Nottingham
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £72 | - |
| 1 bed | £81 | £133 |
| 2 bed | £95 | £148 |
| 3 bed | £101 | £157 |
| 4 bed | £108 | £198 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Nottingham City Council tenants
No Nottingham City Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 2,317 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 307th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: ncchousing.org.uk/about-us/performance-and-standards/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 90 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Nottingham City Council had 20 complaint determinations. 60% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 28 decisions about Nottingham City Council in its searchable archive.
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Local Authority / ALMO or TMO (202526041)
Partial Maladministration Feb 2026
The landlord responded to the resident\u2019s complaint in line with its policies and our Complaint Handling Code (the Code).
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Local Authority / ALMO or TMO (202322483)
No Maladministration Nov 2025
Decision Case ID 202322483 Decision type Investigation Landlord Nottingham City Council Landlord type Local Authority Occupancy Secure Tenancy Date 12 November 2025 Background The resident lives with her son and grandchildren. She is disa
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Local Authority / ALMO or TMO (202504955)
Maladministration Oct 2025
Decision Case ID 202504955 Decision type Investigation Landlord Nottingham City Council Landlord type Housing Association Occupancy Secure Tenancy Date 31 October 2025 Background The resident lives in a 2-bedroom bungalow. The landlord is
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Local Authority / ALMO or TMO (202431372)
Maladministration Jul 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of leaks into the property and associated repairs.
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Local Authority / ALMO or TMO (202314213)
Maladministration Jul 2025
The complaint is about the landlord\u2019s handling of: the resident\u2019s reports of damp and mould in the kitchen as the result of a leak. repairs to the living room floor. the resident\u2019s reports of storm damage to her garden. The
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Local Authority / ALMO or TMO (202323633)
Reasonable Redress Jun 2025
The complaint is about the landlord\u2019s response to the resident\u2019s repair requests.
Source: the Housing Ombudsman decisions archive, checked 16 Oct 2026. To see every case, search the archive for "Nottingham City Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Nottingham City Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust