Oadby and Wigston Borough Council

74.0% of Oadby and Wigston Borough Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Oadby and Wigston Borough Council tenants can swap homes with other social housing tenants through a mutual exchange, with Oadby and Wigston Borough Council's permission.

1,172 homes in Oadby and Wigston. Registered social landlord no. 31UJ. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Oadby and Wigston Borough Council owns about 1,172 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.

SizeSocial rent
Bedsit£73
1 bed£88
2 bed£97
3 bed£107
4 bed£118

Homes to swap from Oadby and Wigston Borough Council tenants

No Oadby and Wigston Borough Council tenants have listed a home yet. Are you one? List your home and it will appear here.

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What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 312 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 154th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 74% better than the sector median of 71.8%
Satisfied with repairs 81.3% better than the sector median of 73.6%
Satisfied with time taken for repairs 79.7% better than the sector median of 69.5%
Home is well maintained 76% better than the sector median of 71.9%
Home is safe 80.1% better than the sector median of 77.6%
Landlord listens and acts 73% better than the sector median of 61.6%
Kept informed 81.1% better than the sector median of 72.0%
Treated fairly and with respect 87.5% better than the sector median of 77.9%
Satisfied with complaints handling 23.2% worse than the sector median of 35.5%
Communal areas clean and well maintained 55% worse than the sector median of 66.7%
Positive contribution to the neighbourhood 75.1% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 72.9% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: oadby-wigston.gov.uk/tenantsatisfaction.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)
100% Fire risk assessments completed about the sector median (100.0%)
100% Asbestos surveys completed about the sector median (100.0%)
100% Legionella risk assessments completed about the sector median (100.0%)
100% Lift safety checks completed about the sector median (100.0%)
6.7% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
74.5% Non-emergency repairs done on time worse than the sector median of 82.5%
91.4% Emergency repairs done on time worse than the sector median of 94.9%
19.5 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
91.3% Stage 1 complaints answered on time better than the sector median of 89.9
4.2 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
100% Stage 2 complaints answered on time better than the sector median of 88.9
62.8 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 25 4

Housing Ombudsman decisions

No published Housing Ombudsman decisions were found for Oadby and Wigston Borough Council when we checked on 15 Oct 2026. You can search the decisions archive for "Oadby and Wigston Borough Council" yourself.

Swapping with a tenant of Oadby and Wigston Borough Council?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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