Reliance Social Housing C.I.C

Reliance Social Housing C.I.C tenants can swap homes with other social housing tenants through a mutual exchange, with Reliance Social Housing C.I.C's permission.

15 homes in Birmingham. Registered social landlord no. 4778. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Reliance Social Housing C.I.C owns about 15 social homes across 1 council area (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£90£144
1 bed£101£133
2 bed£116£151
3 bed£129£166
4 bed£142£191

Homes to swap from Reliance Social Housing C.I.C tenants

No Reliance Social Housing C.I.C tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Rent from Reliance Social Housing C.I.C? Rate and review them

Housing Ombudsman decisions

The Housing Ombudsman has published 2 decisions about Reliance Social Housing C.I.C in its searchable archive.

2maladministration
  • Managing Relations (202211732) Maladministration Mar 2024

    The complaint is about: The landlord\u2019s handling of the resident\u2019s concerns about the suitability of the property given his disabilities. The suitability of the resident\u2019s occupancy agreement. The landlord\u2019s request for t

  • Managing Relations (202204234) Maladministration Mar 2024

    This complaint is about the landlord\u2019s responses to concerns raised about: The resident being asked to sign his occupancy agreement under pressure and being threatened with eviction. The suitability of the resident\u2019s occupancy agr

Source: the Housing Ombudsman decisions archive, checked 30 Oct 2026. To see every case, search the archive for "Reliance Social Housing C.I.C". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Reliance Social Housing C.I.C's reputation

There are no published tenant satisfaction scores for Reliance Social Housing C.I.C. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 15 homes, Reliance Social Housing C.I.C is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Reliance Social Housing C.I.C" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Birmingham: see our Birmingham guide for what it's like to live there.

Swapping with a tenant of Reliance Social Housing C.I.C?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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