Retirement Lease Housing Association
Retirement Lease Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Retirement Lease Housing Association's permission.
5 homes, mostly in Waltham Forest and Mid Suffolk. Registered social landlord no. L1967. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Retirement Lease Housing Association owns about 5 social homes across 2 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Waltham Forest4 Waltham Forest · Chingford · Walthamstow
- Mid Suffolk1 Stowmarket
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £101 | £130 |
| 1 bed | £118 | £188 |
| 2 bed | £138 | £220 |
| 3 bed | £158 | £247 |
| 4 bed | £176 | £256 |
Homes to swap from Retirement Lease Housing Association tenants
No Retirement Lease Housing Association tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from Retirement Lease Housing Association? Rate and review them
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about Retirement Lease Housing Association in its searchable archive.
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Housing Association (202307685)
Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of: The resident\u2019s queries regarding their service charge. The resident\u2019s complaint.
-
Housing Association (202307689)
Maladministration Feb 2025
The complaint is about: The landlord's response to the resident\u2019s queries regarding its service charge budget. The landlord's handling of the resident\u2019s complaint
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Occupancy Rights (202307482)
No Maladministration Jan 2025
The complaint is about the landlord\u2019s response to the resident\u2019s request to sublet the property.
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Housing Association (202301232)
Maladministration Nov 2024
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about the information it provided regarding the service charges. This Service has also considered the landlord\u2019s handling of the complaint.
-
Managing Relations (202232443)
Maladministration Apr 2024
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about the condition of the windows in the property. The Ombudsman has also considered the landlord\u2019s complaint handling.
Source: the Housing Ombudsman decisions archive, checked 1 Nov 2026. To see every case, search the archive for "Retirement Lease Housing Association". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Retirement Lease Housing Association's reputation
There are no published tenant satisfaction scores for Retirement Lease Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 5 homes, Retirement Lease Housing Association is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Retirement Lease Housing Association" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Waltham Forest: see our Chingford guide for what it's like to live there.
Swapping with a tenant of Retirement Lease Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust