South Cambridgeshire District Council
78.6% of South Cambridgeshire District Council tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. South Cambridgeshire District Council tenants can swap homes with other social housing tenants through a mutual exchange, with South Cambridgeshire District Council's permission.
5,868 homes in South Cambridgeshire. Registered social landlord no. 12UG. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
South Cambridgeshire District Council owns about 5,868 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- South Cambridgeshire5,868 Cambourne
Typical weekly rents
Average council rents in this council's area, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £96 | - |
| 1 bed | £112 | £165 |
| 2 bed | £132 | £198 |
| 3 bed | £139 | £226 |
| 4 bed | £158 | £307 |
Homes to swap from South Cambridgeshire District Council tenants
No South Cambridgeshire District Council tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Rent from South Cambridgeshire District Council? Rate and review them
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,189 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 92nd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: scambs.gov.uk/council-tenants/housing-performance-and-tenant-satisfaction-measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 4
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about South Cambridgeshire District Council in its searchable archive.
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Local Authority / ALMO or TMO (202443247)
Maladministration Oct 2025
Decision Case ID 202443247 Decision type Investigation Landlord South Cambridgeshire District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 14 January 2026 Background The resident lives in a 1-bedroom b
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Estate Management (202347341)
No Maladministration Apr 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s queries concerning the accuracy of an Energy Performance Certificate (EPC) assessment carried out to the property.
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Responsive repairs/activity (202323272)
No Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s request to install an electrical vehicle (EV) charging point to the property.
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Managing Relations (202216493)
Maladministration Jun 2023
The complaint is about the landlord\u2019s: Response to repairs reported during the defect period. Handling of the complaint.
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Managing Relations (202107370)
No Maladministration Mar 2022
The complaint is about the landlord\u2019s handling of: A pest control appointment. The resident\u2019s installation of CCTV at her property.\u00a0 Its\u2019 staff member\u2019s conduct regarding a parking dispute.
Source: the Housing Ombudsman decisions archive, checked 12 Oct 2026. To see every case, search the archive for "South Cambridgeshire District Council". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of South Cambridgeshire District Council?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust